Program Analyst

Summary

This position is located in the Division of Consumer Response and Operations (DCRO) in the Bureau of Consumer Protection (BCP) at the Federal Trade Commission (FTC) in Washington, D.C. BCP, through its consumer protection work in eight divisions and eight FTC regional offices, carries out the Commission's mandate to protect the American public from unfair and deceptive acts and practices in the marketplace. For more information visit, https://www.ftc.gov/about-ftc.

Duties

• If you are selected for the Program Analyst position, you will perform the following duties: Track acquisition activities, milestones, and deadlines for all contracts supporting BCP. Report on status of contracts and discuss complex contract issues in periodic meetings with Acquisitions and BCP staff. Provide guidance, advice, and support to BCP division and regional management and staff on acquisition-related activities, including legislation, policies, regulations, procedures, and other issues that arise. Proactively identify acquisition needs for staff and work closely with staff to ensure resources are provided and deliverables are met on-time for all BCP contracts. Serve as the primary point of contact for BCP on all acquisition matters with the Office of the Chief Financial Officer and ensure compliance with agency and government-wide guidance on purchase requisition submissions and other acquisition-related requirements. Deliver optimal customer service to all BCP staff, promptly answering inquiries, addressing issues, and assessing the needs for BCP staff on acquisition matters. Work with case teams to meet deadlines for time-sensitive acquisition needs and manage expectations when deadlines cannot be met. Develop modifications, revisions, and implementation procedures to improve the effectiveness and efficiency of acquisition operations. Develop strategies for improving acquisition operations within BCP including improved methods of tracking purchase requisitions, cost projections, contract funding, spending, contract renewal requirements, and contractor performance. Work with staff seeking Contracting Officer Representative (COR) certification and ensure they obtain the necessary training and guidance to complete certification. Keep track of CORs within BCP and address certification needs. Ensure all contracts have a COR assigned. Serve as COR or back-up COR on any contract where a COR cannot be identified. Assist BCP management in identifying CORs as needed. Serve as a back-up to the BCP Fund Manager and BCP Budget Program Analyst.

Qualifications

To qualify for the Program Analyst at the GS-12 level, you must meet the following requirements: You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-11 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: providing guidance to management and staff related to federal contracting and federal acquisition laws and regulations; developing, monitoring, revising, and implementing procedures to improve the effectiveness and efficiency of acquisition operations; tracking the progress of acquisition activities and discussing contract issues; and serving in the role of Contracting Officer's Representative (COR) or as a subject matter expert in administering contracts, ensuring resources are provided, invoices are paid on time, and deliverables are met. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no education substitution for specialized experience at this grade level.

How to apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13027650.