MANAGEMENT AND PROGRAM ANALYST

Summary

This position serves as a Management & Program Analyst (AI) evaluating and improving operations via AI integration. Facilitates collaboration across technical teams, governance bodies, and leadership to deploy AI capabilities, predictive models, and automation. Conducts complex quantitative/qualitative data analyses, translates insights into executive dashboards, and leads change management to drive agency AI adoption.

Duties

• This is a Direct Hire Public Notice, under this recruitment, applications will be accepted for each location and/or installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. This Public Notice is to gather applications which may or may not result in a referral or selection. This position is being filled under Direct Hire Authority (DHA) in accordance with Section Direct Hire Auth 5 U.S.C. § 9905, 6/23/2023 Please read this Public Notice in its entirety prior to submitting your application for consideration. Incumbents typical work assignments may include the following: Serves as a key liaison and analyst coordinating among IT specialists, data governance bodies, and executive leadership to integrate AI capabilities into existing agency systems, ensuring alignment with governance, risk, and compliance frameworks. Designs and executes complex quantitative and qualitative analyses on program datasets (such as utilization and performance metrics) to identify operational bottlenecks and develop targeted AI use cases, including predictive modeling, anomaly detection, and process automation. Translates intricate analytical and AI model outputs into actionable strategic recommendations by developing executive dashboards, comprehensive briefing papers, and visualizations for senior leadership decision-making. Applies organizational change management principles to lead user adoption, delivering training strategies, stakeholder engagement plans, and continuous workflow optimization for newly deployed AI tools.

Qualifications

In order to qualify for this position, you must meet the requirements described below. You may qualify at the GS-12 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-12 in the Federal Service (experience may have been gained in the private sector) which has given me the knowledge, skills, and abilities to successfully perform the duties related to the position being filled. Specialized experience is defined as: 1) Coordinating with IT experts, data governance bodies, and leadership to integrate AI capabilities into existing systems and workflows with a focus on governance, risk, and compliance; 2) Designing and executing advanced quantitative and qualitative analyses on program data (such as utilization rates or performance metrics) to develop use cases for AI applications like predictive modeling, workflow automation, or anomaly detection; and 3) Applying change management principles to encourage the adoption of new AI-powered tools and processes across an organization. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience. All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave.

Education

Education cannot be substituted for experience.

How to apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. Your resume cannot exceed two pages. See the Required Documents section above for more information. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process, and it is your responsibility to ensure that they do so successfully. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. Read the Eligibility questions carefully. Your responses will affect your consideration for the position. You may qualify for more than one eligibility, so please choose carefully. You will only be considered under the options you have selected. If you respond that you do not meet any of the eligibility questions, you will not be considered for this position. To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/13056686 Failure to submit a complete application package will result in an ineligible rating and loss of consideration. Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement. It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.