IT Specialist

Summary

This position is located in the Government Accountability Office, Information Systems and Technology Services, (Information Security Division, Digital & Cloud Division or Enterprise Infrastructure Division). You will serve as an IT Specialist (IT Senior Engineer) and will be responsible for IT engineering for a specific technology such as identity management, Cloud, infrastructure, or an application through collaborating with other ISTS functions and teams and other GAO organizational units.

Duties

• As a IT Specialist, PT- 2210- 4, your typical work assignments may include the following: Designs, installs, maintains, and supports the organization's systems, applications and networks including analyzing system requirements and ensuring that systems will be securely integrated into the GAO environment. Develops and maintains transition plans, roadmaps, and other documentation for system/initiative changes from current to target architectures. Leverages Agile and SAFe practices to lead documentation and prioritization of system requirements, development of system designs, development of transition/sequencing plans, development and execution of detailed quality assurance plans, and development of system security plans and privacy impact assessments. Coordinates and collaborates across the organization in areas that include integrated assessment, service design, change management, transition readiness, quality assurance, operational readiness, and customer support processes. Defines and monitors achievement of performance measures by developing outcome-oriented performance measures to assess the impact of implemented process and system improvements. Develops and presents business cases and participates in technical design sessions and working groups as part of GAO and ISTS IT governance and IT investment processes.

Qualifications

You may qualify at the PT - 4 band level, if you fulfill the following qualification requirement: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: In addition to the competencies above, applicants at the PT - 4 position must have one year (52 weeks) of specialized experience at the next lower band MS-I, PT-III; CS-III; PE-IIB, or GS-14 grade level (or equivalent) in the Federal Service, which has equipped the applicant with the skills and knowledge to successfully perform the duties of the position. Specialized experience is defined as: planning and executing all phases of IT Cloud, infrastructure, or an application utilizing agile and traditional methodologies. Developing system designs for an office. Developing system security plans to execute quality assurance plans and privacy impact assessments.

Requirements

You must meet all qualification requirements before the announcement closes. 1. You must be a U.S. citizen. 2. You may be required to submit a financial disclosure statement. 3. You must be suitable for federal employment. 4. Registered for Selective Service, if applicable. (www.sss.gov). 5. Completion of a probationary period may be required.

How to apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. - To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. - Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. - After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. If you are unable to apply online, please contact Sherianne Moore at [email protected] by 4 p.m. on the closing date of the announcement. For technical issue with USAJOBS: Please refer to the USAJOBS help page.