Equal Employment Manager (Deputy Division Chief)

Summary

View Common Definitions of terms found in this announcement. Organizational Location: This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Civil Rights Compliance, in Atlanta, Georgia; El Paso, Texas; San Diego, California; Washington, District of Columbia. This is a non-bargaining unit position.

Duties

• As an Equal Employment Manager (Deputy Division Chief), at the full performance level you will perform the following duties: Manages the agency's EEO program, including counseling, mediation, compliant investigations, corrective actions, training and compliance reporting, case management, investigations, training and compliance functions. Safeguards fair and equitable treatment of employees and applicants under applicable civil rights laws and Executive Orders. Establishes a trusted channel for employees and applicants to raise and resolve EEO related concerns. Supervises a team of EEO specialists, investigators, and mediation staff. Delivers the agency's EEO program service-wide, supporting employees across law enforcement, professional, administrative, technical, and clerical occupations. This announcement closes on 09/15/2026 for receipt of applications. Due to high volume of applicants, the first 100 applicants will receive first consideration. Additional applicants, beyond the first 100, may be considered, upon management's request.

Qualifications

Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position You qualify for the GS-14 grade level if you possess one (1) year of specialized experience at the GS-13 grade level or equivalent performing duties such as: Providing oversight of Equal Employment Opportunity (EEO) counseling, complaints management, investigation, and ensuring compliance with EEOC laws and regulations; Overseeing an Alternative Dispute Resolution (ADR) program and supervising staff; Coordinating internal Equal Employment Opportunity (EEO) counseling investigations, investigator training, case assignments, and work-product reviews and; Advising senior leaders on Equal Employment Opportunity (EEO) and workplace-conflict matters and developing policies, procedures, and executive briefings. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

How to apply

To apply and be considered for this position, you must complete the Occupational Questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/13055247, and assessment and submit all the required documentation as specified in he HOW TO APPLY and the REQUIRED DOCUMENTS section. The complete initial Application must be submitted by 11:59 PM (EST) on 09/15/2026. The vacancy questionnaire includes four short, free-response essay questions. This provides an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question. You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the "Required Documents" section below for additional information. All application materials, including transcripts, must be in English. We encourage you to apply online. Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on 09/15/2026. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application. One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.