Marketing Manager NF-04

Summary

This position is located at: NAF Support Services - Fort Hood, Texas. Be part of the solution. Morale, Welfare, and Recreation (MWR) programs deliver engaging events and activities that inform, inspire, and support our service members and their families-enhancing quality of life while strengthening mission readiness and resilience.

Duties

• Recommends priorities, develops plans and directs the execution of market research, analysis and assessments; Develops long and short-range marketing operation plans.
• Evaluates effectiveness through attainment of goals and analysis of business trends and market shares.
• Develop sales, promotional and merchandising strategies, brochures and pamphlets; Identifies and analyzes customer needs and satisfaction.
• Assist program managers to develop internal customer service training programs.
• Directs subordinate staff in assisting managers with marketing and promoting their programs.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following:- Demonstrated related work experience with the particular knowledge, skills, and abilities to successfully perform the duties of the position.- Work experience must be equivalent in complexity, difficulty and responsibility to the next lower pay level.- Work experience developing market research programs, data analysis, business practices and economic principals. OR - Completion of the requirements for a master's degree or equivalent graduate degree in marketing, advertising or closely related field.- Specialized education developing market research programs, data analysis, business practices and economic principals. All experience must be listed on the resume for that experience to be considered. No assumptions will be made.Any qualifying education degrees must be uploaded at time of application. Highly preferred candidates will be referred to management first. In addition to meeting the above qualifications, highly preferred is defined as also meeting all of the criteria listed below: Two (2) or more years of experience with ALL the following: Using marketing analytics to measure campaign performance and guide strategic decisions. Creating integrated marketing campaigns, from conception through execution, including determining the most effective blend of digital and traditional advertising channels. Managing a marketing department for a large-scale, public-facing organization with a diverse customer base (e.g., military installation, university, or municipality). Planning, negotiating, procuring, and administering contracts for a wide variety of complex requirements. Managing and integrating modern digital platforms, including social media and data analytics tools, to drive audience engagement and achieve goals. Creating and delivering high-impact strategic presentations tailored to appropriate audience, to include formal reports to senior level leadership with exceptional communication skills. Highly preferred experience must be clearly stated in resume to be qualified as highly preferred. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Education

This position does not have a positive education requirement, however if you are relying on your education to qualify, transcripts must be uploaded at the time of application to be considered.

How to apply

You may submit your application package using one of the two methods identified below: 1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement number O2NAFEF-26-13050751. The complete application package must be submitted by 11:59 PM Eastern Time on 09/10/2026 to receive consideration. Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to include in your application. Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application. It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Click this link to preview the application:https://apply.usastaffing.gov/ViewQuestionnaire/13050751. Additional information on how to complete the online application process and submit your online application may be found at https://appsupport.usastaffing.gov/hc/en-us. To verify of check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status, and the date it was last updated. For information on what each application status means, visit https://help.usajobs.gov/how-to/application/status. 2. Manually: Please refer to the "Additional Information" section of this announcement for instructions on how to request a paper application.