ORDERS CLERK

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to review and process a variety of Military Duty Orders for over 7,000 Air Force Reserve Individual Reservists (IRs) assigned world-wide utilizing the Air Reserve Orders Writing System Reserve (AROWS-R) and multiple other systems.

Duties

• Completes a variety of complex military duty orders for IR members supporting AF missions world-wide by utilizing multiple systems databases to ensure adherence to personnel, travel, and finance regulations. Acts as orders writing subject matter expert (SME) and help desk expert for over 7,000 IR members, HQ RIO and detachment staff. Uses automated management systems to process orders requests and related reports. Actively supports unit required programs to ensure a safe, secure, efficient, and compliant work environment.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-06, or equivalent in other pay systems. Examples of specialized experience includes funding and travel policies, guidelines, and regulations to review orders for proper entitlements, training rules and the use of federal funds, processing orders transaction. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of a wide variety of personnel, finance and travel policies, practices and procedures found in AFI 36- 2254, Vol(s) 1 & 3; AFI 65-109, DOD Financial Management Regulations (FMR) Volume 7A, the JTR regulations and precedents; and the systems and related documents used to gather and analyze outstanding orders. Knowledge of AROWS-R and the ability to process all types of orders; ability to access supporting documentation from all applicable personnel, finance, and travel databases. Knowledge of personal computer hardware and software used for processing orders, providing customer service, preparing metrics and/or reports and accomplishing training. Knowledge of word processing automation software functions to support office operations and produce a variety of textual documents such as form letters, memos and reports. Skill in dealing with difficult customers and high stress conversations with tact and diplomacy. Customers will be from outside the immediate organization and will include General officers. Ability to communicate effectively and professionally orally and in writing, to include ability to conduct briefings or training classes for small groups. General knowledge of AFRC programs and policies; working knowledge of MPA and RPA programs and other general Reserve programs; ability to learn or acquire knowledge from a variety of detailed instructions and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How to apply

The complete Application Package must be submitted by 11:59 PM (ET) on 09/08/2026 To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13051101 To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process. To apply for this position, you must provide a complete Application Package which includes: 1. Your Resume. If you submit more than one resume, only the most recent will be reviewed. The "most recent" is considered the resume with the latest timestamp. Resumes may not exceed two pages. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors. Resumes exceeding two pages will be removed from consideration. Additional information on how to complete or update your resume may be located here. For qualification determination your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees may list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy. Your name, first and last, MUST be included on your resume. 2. A complete Application Questionnaire 3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name. 4. Help recruiters find you. Make your resume and profile searchable, which means recruiters may contact you about possible jobs. Additional information may be located here. PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify or change any answers submitted by an applicant.