Personnel Support Services Specialist

Summary

About the Position: Perform a variety of administrative and technical support duties in administering personnel management, performance management, manpower analysis management and training facilitator. Assigned continuing responsibility for one or several areas related to civilian and personnel, etc. Advise and assist employees, supervisors, and staff principals on all administrative aspects of the civilian personnel and management action program.

Duties

• Administrator for the command’s Civilian Honorary Awards and Incentive Award Programs: Provide advice and guidance to supervisors on the various available awards and eligibility requirements.
• Administer DPMAP and DCIPS performance programs across HQ USEUCOM, track appraisal milestones, ensure rating structure accuracy, and inspect performance plans to maintain regulatory alignment.
• Prepare and review award packages and staff action memoranda for submission to the Chief of Staff, Commanding General (CG) and at times HQ US Army Europe and Africa (USAREUR-AF) for final approval and signature.
• Develop administrative operating policy, guidance and internal procedures to ensure proper implementation of new or changed requirements.
• Assist with coordination of administrative civilian personnel matters.
• As an administrator, utilize a variety of automated personnel systems (e.g., DCPDS, AutoNOA) to input, track, and manage personnel actions, awards, and appraisals.
• Undertake special projects, as assigned by the Branch Chief, to develop information, background, or action plans that are of immediate concern.

Qualifications

This announcement is for External Applicants (Outside of Army). If you are a Current Army Employee, you can also apply under announcement number: EUHR-26-13055705-MP Position may be filled as a term appointment NTE 2 years. Term appointments may be extended beyond six (6) years, up to eight (8) years. With DoD approval, term appointments may be extended beyond eight (8) years. Current permanent Federal employees (to include permanent Army employees) applying for a term appointment will be appointed/converted into a term appointment with no statutory return rights back to a permanent position. This position may be made permanent. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Applying to OCONUS Positions Family Member Preference (FMP) for Overseas Employment Interagency Career Transition Assistance Plan Military Spouse Preference (MSP) for Overseas Employment Reinstatement Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. GS-09 Requirement: Specialized Experience: One year of specialized experience which includes 1) reviewing award and personnel documents for completeness and compliance with basic requirements; 2) Supporting administrative procedures by assisting with policy updates and guiding staff on routine personnel actions; AND 3) Updating personnel files and system entries to ensure accurate records for awards, performance actions, and employee in/out-processing. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: business administration, public administration, or management. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. GS-09 Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07). GS-11 Requirement: Specialized Experience: One year of specialized experience which includes 1) analyzing personnel data to identify staffing patterns and competency gaps affecting workforce plans; 2) coordinating personnel actions by verifying documentation accuracy and assisting supervisors through recruitment and staffing processes; AND 3) administering employee programs by tracking performance requirements, monitoring mandatory training, and overseeing onboarding and departure tasks. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: business administration, public administration, or management. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. GS-11 Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration. For additional information, refer to the 'Required Documents' section. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13055706 Click the Submit Application button prior to 11:59 PM (ET) on 09/11/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://appsupport.usastaffing.gov/hc/en-us/sections/28980562523540-USA-Hire-Assessments To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.