Victims Assistant Program Coordinator

Summary

The OLES is responsible for establishing Departmental policy and providing leadership and guidance in support of all Departmental and Bureau law enforcement, security, personnel vetting, drug testing, intelligence, counterintelligence, and law enforcement technology programs.

Duties

• The incumbent develops and coordinates programs, policy, and training designed to build and sustain Department and OLES VAP capacity for ensuring that crime victims are accorded their due rights and services and that DOI programs promote evidence-based victim-centered law enforcement practices. Represents the Department at various government working groups and meetings to include the Department of State, the White House, the National Security Council, Federal Law Enforcement-Based Victim Assistance Program Working Group and the Department of Justice. Handles or coordinates the response to data calls (e.g., legislative reviews, summarizing Department accomplishments on special topics such as human trafficking). Identifies assets (e.g., training, social media toolkits, etc.) available through other federal agencies that can help DOI bureaus in their interface with crime victims. Works internally to identify components within DOI that can carry out assignments or bring capabilities to support the Department's participation in interagency working groups. Coordinates Department and Bureau efforts internally or with other federal, state, tribal or local law enforcement or community-based victim service providers to expand the Department's capacity to respond effectively to crime victims. Serves as an expert resource for DOI law enforcement entities nationally regarding appropriate victim service referrals. Systematically analyzes Department programs and audiences, ensuring that programs promote victim centered, trauma-informed practices, supported through analysis of: - The interactions of DOI stakeholders with crime victims, including consideration of complex and diverse DOI law enforcement program tactics, legal jurisdictions, roles, methodologies and environments that impact their procedures and interactions with crime victims.- The impact of case law, statutory, legislative changes and executive orders on programs and initiatives,- Social science and criminal justice research on the impact of crime victimization, crime trends, evidence-base best practices, culturally sensitive approaches, and interventions that promote access to services especially for underserved populations.

Qualifications

All qualifications must be met by the closing date of this announcement - 10/06/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. To qualify for this position at the GS-13 grade level: Experience: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-12 level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as demonstrated experience: 1. Expert knowledge of victims' rights including statutory and policy mandates set forth the in the Crime Victims' Rights Act of 2004, the Crime Control Act of 1990, and the most recent edition of the AG Guidelines. Requires a broad range of knowledge of legal mandates, executive orders and national action plans as they pertain to victim assistance identified by DOI LEOs. 2. Expert knowledge in the application of federal crime victim rights laws to land management and tribal jurisdictions, justice systems and federal and tribal law enforcement organizations to which applicable federal status apply. Knowledge of credible authorities on best practices for law enforcement response. 3. Strong working knowledge of dynamics of victimization, either providing or managing direct services to victims of crime, including but not limited to sexual assault, child abuse, driving while under the influence crashes, human trafficking, domestic violence, and other crimes. Experience applying that knowledge to case consultations, training initiatives for diverse audiences, and developing programs and policy in a federal agency. 4. Comprehensive knowledge and experience developing policy related to crime victims' rights and services laws and evidence-based practices. 5. Comprehensive knowledge of the purpose and goals, as well as points of contact, of victim service networks including but not limited to national organizations, Federal VAPs, Coalitions, Task Forces, child advocacy centers, and tribal victim service providers. Applicants must meet all specialized experience statement described above. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Requirements

Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. You are required to complete training, obtain and maintain a government credit card with travel and purchase authority. As a condition of employment for accepting this position, you may be required to serve a 1 year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

This position does not allow substituting education for experience.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the 10/06/2026-unless otherwise stated in this vacancy announcement to receive consideration. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13060322 Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status, visit https://help.usajobs.gov/how-to/application/status.