Supervisory Program Administrator

Summary

See below for important information regarding this job.

Duties

• Serves as Chief of the Strategic Communications Division, Chief of Staff/Command Support Office, DLA Troop Support.
• Exercises managerial responsibility for the Command Action, Public Affairs, and People and Culture Branches.
• Manages overall Command communication engagement strategy and advises management on strategic planning.
• Develops and oversees relationships with DLA Troop Support Supply Chains, Staff Offices/Directorates, vendors, customers, employees, and HQ Senior Leaders to develop and deliver communications which lead to win-win long term logistics partnerships.
• Promotes and maintains effective working relationships with other Federal Agencies, state-local officials, civic organizations, and DLA activities including media representatives and special interest groups.
• Advises the Commander on plans of action and future organization policies to preclude a variety of communications (to include Congressional) issues.
• Develops strategies to proactively engage industry on major changes on acquisition strategies to mitigate potential areas of concerns.
• Leads development of organizational training and employee development programs.
• Makes decisions on technical and personnel problems presented by subordinate supervisors.
• Assures equity of individual employee performance objectives and standards and ratings among subordinate organizations.

Qualifications

To qualify for a Supervisory Program Administrator, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Effectively managing program compliance with respect to public information/communication and higher-level related policies. Developing and maintaining strong working partnerships with internal and external personnel. Strategically advising on supply chain functions, operations, business practices/initiatives, and organizational structure. Mentoring, motivating, and guiding others toward goal accomplishment. Performing special studies and preparing/delivering high-level briefings. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. This position is being filled as a Term appointment not-to-exceed (NTE) two (2) years. Current permanent DLA employees eligible as a Promotion, this position will be filled as a Temporary Promotion NTE two (2) years and may be extended up to a total of five years or converted to a permanent promotion without further competition. Current permanent DLA employees eligible as a Reassignment/Change-to-Lower Grade, this position will be filled as a Reassignment/Change-to-Lower Grade with the intent to be limited to the time period specified in the announcement and may be reassigned at management's discretion or made permanent at any time. Upon termination/expiration of the temporary assignment, placement will be either to the gaining or previous organization in accordance with DLA policy (DLAI 1442.04) regarding placement rights after a time-limited assignment. For all others, if selected, this would be a Term/Time-Limited Appointment NTE two (2) years, and not more than six years. The selected applicant will be required to sign a written agreement acknowledging the conditions of this temporary assignment/appointment and that they may be released from this position upon management discretion.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: To begin the application process, click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. Click the Submit Application button prior to 11:59 PM (ET) on 09/25/2026. After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the DLA Supervisory Situational Judgment Test (SSJT) system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact https://apply.usastaffing.gov/HelpTicket to request the email be re-sent. Requests to re-send invitations to the SSJT assessments must be received by https://apply.usastaffing.gov/HelpTicket BEFORE the close of the JOA. If you are asked to take the SSJT, you will be presented with a unique URL to access the DLA SSJT system. Access to the DLA SSJT is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your SSJT. Click here for Computer System Requirements. NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://www.usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://help.usajobs.gov/how-to/application/status. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the SSJT, you will be granted the opportunity to request a RA in your online application. Requests for RA for the SSJT and appropriate supporting documentation for RA must be received prior to starting the SSJT. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the SSJT. You must complete all assessments within 48 hours of receiving the URL to access the SSJT if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/29113644431764-Requesting-an-accommodation. To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/13064701.