Chief Information Officer (Director, Information Technology Management)

Summary

The Criminal Division is seeking an experienced IT leader to serve as the Chief Information Officer (Director, Information Technology Management). This position reports directly to the Executive Officer and will lead and supervise all enterprise-wide IT operations for the Division through managers over critical portfolios such as cybersecurity, development, litigation support, and records management.

Duties

• As Chief Information Officer, responsibilities will include: Overseeing all Information Technology Management (ITM) functions for the Division, including leadership of IT customer support, enterprise architecture, application development, analytics, project management, infrastructure engineering, and cybersecurity operations. Establishing guidelines and performance expectations for staff members and formally evaluating performance; providing continuous feedback to ensure high-quality service delivery. Planning and developing long-range objectives and milestones for substantive mission-oriented IT projects and programs, including enterprise applications, infrastructure upgrades, cloud and data platform evolution, and multiyear development efforts. Integrating aspects of configuration management, enterprise architecture, infrastructure design, and systems integration into IT project plans. Leading development, revision, and enforcement of IT policies, standards, governance frameworks, and compliance mechanisms, including enterprise AI governance aligned with DOJ requirements. Directing enterprise architecture strategy and development, including the Division's strategic architecture policies and system modernization initiatives. Managing acquisitions and resource allocations to ensure the successful development of approved enterprise architecture designs, enterprise applications, and the maintenance and enhancement of existing systems. Ensuring high-quality IT customer support by overseeing Service Desk operations and driving continuous improvement in technical assistance for CRM's user community.

Qualifications

To qualify for the GS-15 level, applicants must have one year of specialized experience at, or equivalent to, the GS-14 grade level. Examples of specialized experience include: directing enterprise-scale IT programs involving the planning, development, integration, and modernization of major systems or services across a dispersed workforce; leading enterprise architecture, systems engineering or development, cybersecurity, or infrastructure at a strategic level; managing major IT acquisitions such as negotiating complex technical requirements and ensuring performance and deliverables; and driving policy, governance, and modernization decisions that shape organizational-wide technology outcomes. In addition to specialized experience, applicants must also demonstrate proficiency in the following competencies: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence: Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration by the closing date of this announcement.

Education

There is no education requirement for this position.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents sections. The complete application package must be received by 11:59 PM, Eastern Time, on 09/22/2026. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM, Eastern Time, on 09/22/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about 2 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this link: https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Reasonable Accommodation Statement: Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the Human Resources team at [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.