Lead Motor Vehicle Operator

Summary

The incumbent serves as the Lead Motor Vehicle Operator and is responsible for supporting a full range of Transportation Office functions within the Phoenix Arizona VA Healthcare System's (PAVAHCS) in the Health Administration Service,

Duties

• Duties include but not limited to: Distribute and balance work distribution among employees. Check work progress and ensure timely completion of workload. Estimate and provide reports to supervisor on expected time of completion of workload; maintain records of work accomplishments. Instruct employees in specific tasks and job techniques and provide written instruction and materials/supplies. Give on-the-job training to new employees; inform them of established work standards. Perform the driving duties and related services operating several types of and classes of motor vehicles including buses, trucks, vans, patient transport vehicles such as ambulances and wheelchair buses, passenger and shuttle vans which typically have an approximate gross vehicle weight rating (GVWR) of more than 26,000 pounds and up to 32,000 pounds. Provide non-emergent, safe, reliable transportation of eligible veterans and cargo, operates and provides preventive maintenance checks and services for patient transport vehicles. First contact with the veterans and is responsible for making the first positive impression. Interacts in a courteous and respectful manner with a wide variety of people each day. Providing the VTS program office a list of veterans who arrived at the Phoenix VA Health Care System via the VTS transportation vehicles. Ensure only eligible veterans and their caregivers are transported to the Medical Center or satellite clinic and returned to their respective pick-up locations. Transport patients (wheelchair, gurneys and ambulatory) beneficiaries and materials essential to patient care. Related service included on-off-loading vehicles, pick-up, patient assistance, ridership metric, first echelon vehicle preventive maintenance and checks and services. Be familiar with the medical equipment in the vehicle and can quickly locate such equipment for accompanying medical technicians. Must be skilled in transferring empty oxygen tanks for full ones, reading gauges and regulators oxygen flow for patients transported requiring this service. Skill in driving the vehicle in various road conditions to safely transport patients to their destination and know how to properly load and secure wheelchair patients in the vehicle. Must have knowledge of vehicles equipped with special-purpose accessory equipment. Know how to use the power devices that operate van lifts and skill in manipulating a variety of controls and understanding equipment gauges, engine fluid level instruments and warning signals. Must possess mechanical abilities in determining nature of breakdowns, tire change or repair, etc., enabling the vehicle to be driven to the nearest repair shop or summoning help via available communications systems. Work Schedule: Monday- Friday 7:30a.m.- 4:00p.m. Compressed/Flexible Schedule: Not Position Description Title/PD#: Lead Motor Vehicle Operator/PD143620 Critical Skills Incentive (CSI): Not approved Relocation/Recruitment Incentives: Not authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/11/2026. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Lead or Supervise Vehicle Maintenance Vehicle Operation Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements/Working Conditions: Physical Requirements: The Motor Vehicle Operators will exert light physical effort in reaching, bending, turning or moving hands, arms, feet and legs to operate hand and foot controls. They exert moderate physical effort in the frequent handling of objects weighing up to 18 kilograms (40 pounds) and the occasional handling of heavier objects while loading cargo, with the assistance of other workers or weight-handling equipment. Moderate physical effort is required in operating, turning, backing and controlling vehicles which carry heavier loads or larger numbers of people than vehicles at the grade 6 level. Moderate physical effort may be required in making couplings between the vehicle and towed equipment because safety chains, tow bars and hooks must be lifted and properly secured. Considerable physical effort may be required to change tires and make limited emergency repairs such as installing an emergency fan belt or replacing an electrical fuse on open highways. Greater physical effort is needed to maneuver the longer and heavier vehicles, especially when backing these vehicles. Ambulance or patient transport vehicle drivers may be required to assist patients into and out of the vehicle, which involved physical exertion and frequent stooping and bending. Patient transport vehicle driver must be able to assist patients into and out of the vehicle, which involves physical exertion and frequent stooping, bending and lifting of patients. Driver must also be able to load and assist wheelchair patients, often with no assistance. The Motor Vehicle Operator drives in all types of traffic and weather conditions and is exposed to potentially hazardous situations and serious accidents. The Motor Vehicle Operator must be sensitive to the needs of passengers and must exercise patience and render assistance whenever possible.+ Working Conditions: Drivers work mostly outside and operate vehicles in all kinds of weather in a controlled traffic environment throughout a Government installation or establishment. Drivers are exposed to dirt and fumes and to the possibility of cuts, bruises and broken bones because of accidents while driving or from falling objects when loading and unloading the vehicle. Drivers operate vehicles in all types of traffic and weather on public roads (or the equivalent) and are exposed to the danger of serious accidents. They drive in heavy traffic and at highway speeds over complicated road and interchange systems.

Requirements

You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Pre-employment physical required Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/11/2026 to receive consideration. To preview the questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13039775. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. If initial application submission is updated and resubmitted with a new resume, only the most current resume will be reviewed for consideration. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified, you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.