INFORMATION TECHNOLOGY SPECIALIST (INET)

Summary

You will serve as a INFORMATION TECHNOLOGY SPECIALIST (INET) in the INFORMATION TECHNOLOGY DEPARTMENT of EWTGLANT.

Duties

• You will manage the command NMCI/NGEN program.
• You will use the NMCI Enterprise Tool (NET) tool to track orders and approve invoices.
• You will identify problems and potential problem areas based on daily observance or studies.
• You will communicate with a range of personnel to establish and track proper operating procedures and compliance.
• You will track a variety of contractor taskings through automated systems.
• You will be the point of contact for managing cryptographic keys and keying material.
• You will serve as the Primary Electronic Key Management System (EKMS) Manager.
• You will load and manage cryptographic keys on a variety of key delivery systems.

Qualifications

GS-11: Your resume must demonstrate one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: maintaining a database of assets for equipment tracking. Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: providing continuing technical oversight as Help/Work Desk technical point-of-contact. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include Instructing computer use and software applications either as a one-on-one or in a classroom. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Responding to system shutdowns, interruptions, failures and analyzes problems, to determine reasons and affects repair. To qualify for the INFORMATION TECHNOLOLGY SPECIALIST (INET), GS-2210-11, your resume must demonstrate at least one full year (52 weeks) of specialized experience equivalent to the level of difficulty and responsibility to that of the GS-9 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience in managing assets and services within a large-scale enterprise network environment like NMCI/NGEN required. Experience generating task orders, managing asset inventories, coordinating software and hardware refreshments, managing profiles, and processing moves, adds, or changes is required. Experience handling or serving as an alternate for an Electronic Key Management System (EKMS) account. Experience retrieving, issuing, safeguarding, and destroying cryptographic keys; performing required inventories of keys and Cryptographic Controlled Items (CCI); and ensuring compliance with national and DoD COMSEC policies required. Experience developing and maintaining websites on platforms such as SharePoint or Collaboration at Sea (CAS). Experience controlling user permissions, coordinating content updates, ensuring security and accessibility standards are met, and coordinating with hosting providers is required. Experience directing telecommunications assets, including landlines and cellular phones. Experience coordinating service delivery, resolving billing discrepancies, and troubleshooting user issues across a multi-faceted phone system is required. Experience providing mentorship and guidance to other members of the Information Systems Management Office in the management and execution of IT related requirements. Experience preparing required reports and analysis and effectively communicate findings to departmental leadership. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience. Basic Requirements This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience. Education: All academic degrees and coursework must be from accredited or pre-accredited institutions Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-11: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: 1. Click the Apply Online button. 2. Answer the questions presented in the application and attach all necessary supporting documentation. 3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. 4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. 5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. 6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. 7. Set aside at least 2 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. 8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information For more general information, system requirements, and to request assistance regarding the USA Hire Assessments, review the following resources: https://support-usahire.opm.gov/hc/en-us To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.