Training Administrator

Summary

This position is located in the Office of Patent Information Resources (OPIR), Automation Training Services Division (ATS). OPIR provides information resources and instructional and technical support to help patent employees use the systems, tools, and technology needed to perform their work. Support includes training development, classroom instruction, computer-based training, one-on-one assistance, patent automation systems, desktop tools, and telework and accommodation technology.

Duties

• The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per calendar year. Major Duties for this position include: Plan, direct, and evaluate agency training programs to support organizational objectives and customer requirements. Lead staff and contractor activities by assigning work, establishing priorities, monitoring performance, and ensuring completion of program goals. Develop and implement training strategies, policies, and process improvements to enhance program effectiveness and compliance. Oversee training projects by developing plans, coordinating resources, monitoring milestones, and implementing technology or instructional initiatives. Establish program metrics, evaluate results, recommend operational improvements for efficiency, effectiveness, and mission accomplishment.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Training Instruction Series 1712. Applicants must meet A or B below to satisfy the basic occupational requirement for Training Instruction Series 1712, all grade levels. A. Undergraduate and Graduate Education: Major study -- education or a subject area related to the position to be filled. B. Experience that demonstrated practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to GS-13 in the Federal service: Specialized experience for this position includes: Developing and implementing training strategies, policies, or procedures; AND Evaluating training program effectiveness using performance measures or quality assurance methods; AND Supporting program objectives by organizing work, coordinating assignments, and monitoring task completion across a team or workgroup; AND Managing projects by developing project plans, coordinating resources, monitoring progress, and implementing program initiatives. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to General Schedule Qualifications Policies for more information. You are not required to submit official documents at this time; copies are sufficient. Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - US Department of Education. Another listing of services that can perform this evaluation is available at the National Association of Credential Evaluation Services (NACES) website. You must provide a copy of the letter containing the results of the equivalency evaluation with a course-by-course listing along with your application. Failure to provide such documentation when requested will result in lost consideration. NOTE: Only education and experience acquired before the filing deadline will be considered. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

How to apply

You MUST apply online. If you experience difficulties with the application process or do not have access to a computer, please contact the HR Specialist listed as the point of contact before the closing date of this job announcement. If you are a new user to the USAJobs Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJobs user AND you must be signed-in to your account in order to apply for this position. For help setting up an account or for general help using USAJobs, go to USAJobs Help Page. Once you have gathered all of the required information and are ready to begin the application process, click the "APPLY" button at the right side of the page. You will then be directed away from USAJobs to the Department of Commerce application site for USPTO. You must click "Submit" at the end of the application process to send your application for consideration. To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov/ and click on "Applications." Click on the position title, then select "Update Application." If you experience any difficulties with the application site, OPM has a Help feature on each page. Use this option when you need assistance. All required supporting documents will be collected electronically via the USAJobs "Saved Documents" feature. Personally Identifiable Information (PII) Personally Identifiable Information (PII) is defined as information that can be traced back to a specific individual and potentially compromise their security or privacy. Examples of PII include: date of birth, Social Security Number, and place of birth. Please ensure that you have removed all Personally Identifiable Information from all documents prior to submitting or uploading your applications material.