Supervisory Patent Information Technology Specialist

Summary

This position is located in the Office of Information Technology for Patents (OITP) , Office of Patent Automation (OPA), Office of the Commissioner for Patents, U.S. Patent and Trademark Office (USPTO) OPA is responsible for program and project management functions to ensure that the necessary functional and technical requirements are addressed in the development of automation tools and technologies needed to support improvements in Patents business operations.

Duties

• The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per calendar year. Major Duties for this position include: Oversees information technology programs and projects, automation initiatives, and technical and administrative staff supporting patent business operations. Provides strategic technical and analytical advice to senior leadership on information technology, patent automation, and emerging technologies, including the development and maintenance of artificial intelligence (AI) solutions, including agentic approaches. Directs the development and execution of the USPTO's strategic vision, goals, and priorities, ensuring alignment with senior leadership and other internal stakeholder objectives, modernization efforts, and long-term technology roadmaps. Evaluates organizational performance and program effectiveness using performance metrics, data analytics, customer feedback, operational assessments, and continuous improvement practices; identifies risks and opportunities; and implements corrective actions and strategic improvements to enhance service delivery and mission outcomes. Leads the planning, design, development, implementation, modernization, enhancement, and sustainment of mission-critical patent automation systems, applications, data services, and technology solutions that support the end-to-end patent lifecycle, including filing, examination, classification, publication, issuance, post-grant processing, international obligations, and related business operations.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at General Schedule Qualification Standards (opm.gov). For OPM Standards for 1220 series are available at Patent Administration Series 1220. Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to the GS-14 in the Federal service: Specialized experience for this position includes: Managing program operations involving automated information systems, business processes, or information management to support efficient and effective program delivery; AND Applying authoritative knowledge of patent laws, regulations, policies, business processes, workflows, and examination operations to ensure information technology solutions effectively support the full patent lifecycle; AND Leading a team by planning, assigning, and evaluating work in support of mission-critical programs, projects, and operational activities; AND Providing expert advice to senior leadership, program officials, and stakeholders on information technology strategy, system capabilities, operational improvements, as well as overseeing enterprise information technology programs that support the USPTO's mission objectives, including AI implementation. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be substituted for specialized experience at this grade level.

How to apply

You MUST apply online. If you experience difficulties with the application process or do not have access to a computer, please contact the HR Specialist listed as the point of contact before the closing date of this job announcement. If you are a new user to the USAJobs Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJobs user AND you must be signed-in to your account in order to apply for this position. For help setting up an account or for general help using USAJobs, go to USAJobs Help Page. Once you have gathered all of the required information and are ready to begin the application process, click the "APPLY" button at the right side of the page. You will then be directed away from USAJobs to the Department of Commerce application site for USPTO. You must click "Submit" at the end of the application process to send your application for consideration. To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov/ and click on "Applications." Click on the position title, then select "Update Application." If you experience any difficulties with the application site, OPM has a Help feature on each page. Use this option when you need assistance. All required supporting documents will be collected electronically via the USAJobs "Saved Documents" feature. Personally Identifiable Information (PII) Personally Identifiable Information (PII) is defined as information that can be traced back to a specific individual and potentially compromise their security or privacy. Examples of PII include: date of birth, Social Security Number, and place of birth. Please ensure that you have removed all Personally Identifiable Information from all documents prior to submitting or uploading your applications material.