OPERATIONS MANAGER (GOLF)

Summary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Hubbard Golf Course as a Regular, Part-time employee with benefits. This position has an uncommon TOD to include holidays and weekends.

Duties

• Promotes, organizes, schedules and conducts golf tournaments, matches and special golf events. Oversees operations related to golf retail shop and cart barn to include supervisory responsibility for assigned pro-shop and cart barn staff. Plans, schedules, and coordinates work operations, to include displays, prices, merchandising and inventory. Hires, directs, approves leave, solves problems related to work being supervised, disciplines, and evaluates subordinate staff work performance. Ensures the overall golf course program follows established standards and advises director of Golf of any deviations. Interprets rules or procedures for program participants. Monitors etiquette and play of golfers. Schedules tee times, golf clinics, lessons and tournaments. Administers handicapping for golfers. Assists VIP golfers in protocol procedures. Ensures basic maintenance requirements are followed and advises appropriate personnel if changes or repairs are required. Assists customers in the fitting, selection and ordering of golf equipment. Performs cashier functions; receives payments, issues receipt, makes change, and completes related cash control forms and processes. Ensures all sales, fees and charges are rung up on the cash register. May be assigned government purchase cardholder duties and responsibilities. Receives and resolves customer complaints and requests for special services. Performs other duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13052263

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/14/2026 Business Based Action, Family Member Preference, Military Spouse Preference, Outside Applicant Veteran, and Spouse/Widow/Parent of Veteran In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have experience in overall operations of a golf facility including the rules of golf, equipment sale and repair, and handicapping. Must have prior tournament organization experience. Must have experience which demonstrated the ability to manage a retail operation for profit, merchandise display, inventory controls and receipt, disbursement, deposit, or other processing of cash items to include direct handling of cash items and use of cash accountability and inventory control methods. Must be able to satisfactorily complete a pre-employment physical. Successful completion and favorable adjudication of applicable background investigation (Tier 1 Level) is required. Must possess a valid motor vehicle operator's license. You will be evaluated on the basis of your level of competency in the following areas: Performance is measured on basis of results achieved; customer satisfaction, participation and interest, profitability of operations, maximizing efficiency and effectiveness of program. Must report unresolved cash, inventory, or participation discrepancies to the manager in a timely manner. Must administer handicap procedures appropriately. Ensures EEO concepts are applied and appropriate work environment is maintained. Conduct must be professional and courteous at all times. Must follow safety, fire, and security directives and requirements.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 09/14/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status