Supervisory Medical Records Technician

Summary

About the Position: The Medical Records department is located on the 2nd floor of Eisenhower Army Medical Center, Fort Gordon, Augusta, Georgia. Entrance to the department is restricted and requires badge access. Office hours are Monday - Friday, 7:30 AM - 4:00 PM. This is a Direct Hire Solicitation

Duties

• Plan and direct the health record management operations for all eligible patient populations within the medical facility.
• Exercise a full range of supervisory responsibilities, including managing personnel, evaluating performance, and handling staffing.
• Ensure medical records are completed and maintained in compliance with all regulatory, accreditation, and Defense Health Agency requirements.
• Manages the secure storage, accountability, and proper retirement or transfer of Service Treatment Records.
• Analyzes medical record data and reports on trends to support quality management and decision-making for leadership.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: 1) Overseeing and performing the collection, scanning, document indexing, and quality control of loose documentation and paper records into an electronic health record system; and 2) Managing health records, including tracking, auditing, requisitioning, transferring, and executing proper disposition; and 3) Directing the daily workflow including distributing assignments, establishing operational priorities, monitoring backlog, and adjusting workloads. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07)

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

How to apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 09/17/2026to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.usastaffing.gov/ViewQuestionnaire/13053274). Follow the prompts to select your resume and/or other supporting documents to be included with your application package. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration. For additional information, refer to the 'Required Documents' section. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. Your resume selected in USAJOBS will be included, but you must re-select other documents from your USAJOBS account or your application may be incomplete. It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. To verify the status of your application, log into your USAJOBS account (https://www.usajobs.gov/applicant/profile/dashboard/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status.