Management and Program Analyst

Summary

See below for important information regarding this job.

Duties

• Leads end-to-end design, development, and enterprise governance of executive dashboards and decision-enablement tools used throughout the Chief of Staff (CoS) Portfolio and broader DLA Enterprise to support SES and GS-15 leaders.
• Translates fragmented, complex operational data sources into authoritative, analytically defensible KPIs supporting enterprise planning, workload forecasting, and strategic decision-making across directorates.
• Develops comprehensive semantic data models, standardized measurement logic, and portfolio-wide KPI dictionaries to ensure consistency, traceability, and repeatability for high-stakes executive decision forums.
• Designs end-to-end workflow automations, SharePoint-based applications, and standardized business processes that streamline critical administrative functions, including (Cont on next)
• (Cont) manpower coordination, budget actions, contract routing, and broader DLA CoS Portfolio support.
• Serves as a senior advisor in governance forums, leading working sessions with managers and senior leaders to negotiate definitions, resolve divergent viewpoints, and develop executive-ready briefs.
• Produces authoritative SOPs, process maps, and governance artifacts that provide full visibility into workflow dependencies, enforce control standards, and improve administrative service delivery.
• Conducts advanced quantitative analysis using ETL logic and trend thresholds to evaluate program performance, identify data quality gaps, and design original evaluation methods for long-range planning.

Qualifications

To qualify for a Management and Program Analyst your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military, or private sector. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: GS-13 Developing performance metrics and reporting tools (e.g., using Microsoft Power BI) to translate complex operational data into actionable information for workload forecasting, resource alignment, and program planning Analyzing and streamlining critical business operations by designing standardized workflows and automated processes (e.g., using Microsoft Power Automate and SharePoint), resulting in reduced cycle times, comprehensive SOPs, and improved internal controls. Conducting comprehensive quantitative and qualitative analyses of administrative programs by applying ETL logic (e.g., using Power Query) Identifying performance gaps, establishing business rules, and recommending solutions to enhance operational efficiency. GS-14 Directing the development and governance of enterprise-wide performance measurement systems (e.g., architecting Power BI solutions for enterprise use), establishing standardized reporting methodologies and metrics adopted as agency best practices for executive decision-making Designing overarching operational frameworks and internal control standards for complex, agency-wide administrative programs, often enabled by automated workflows (e.g., in Power Automate and SharePoint), ensuring strict auditability and alignment with strategic objectives Serving as a senior advisor in high-level governance forums, leading cross-organizational negotiations to resolve divergent viewpoints, synthesizing ambiguous policies, and designing original evaluation methods for long-range strategic planning based on insights derived from expert-level data modeling. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

How to apply

This job will close when the agency has received 100 applications, which may be sooner than the closing date. To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/13055793.