Program Analyst

Summary

The Program Analyst for Facilities and Engineering Service (FES) M&O at the VA Maryland Healthcare System (VAMHCS) is a key staff member assigned to the Office of the Facility Maintenance Supervisor (FMS) of M&O at Perry Point Medical Center. The Program Analyst reports directly to the Administrative Officer. It is is a non-supervisory position but works directly with all supervisors and managers within FES, as well as key staff members and service chiefs assigned to other service-lines.

Duties

• Major duties include but are not limited to: Coordinates and monitors all FMS M&O work channels to ensure high quality service is performed and to meet all deadlines, goals and other service-line expectations Supports a wider scope of services both "in-house" M&O and construction to providing re-occurring annual service contracts Provides support to the VAMHCS which includes maintenance and repair activities conducted by the (70) FTE Maintenance and Operations FMS staff; utilities, deliveries; key control, Grounds and Transportation Supports nearly all departments in the VAMHCS including: Safety; and Green Environmental Management and Industrial Hygiene, and the PENTAD (VAMHCS Executive Office) with various high visibility requests and requirements Works directly and collaboratively with all supervisors and managers within Facilities and Engineering service Multi-disciplinary with an Energy Manager, Healthcare Engineer(s), and M&O shops with skilled trades that provide and support a wide scope of services, work order system, PMs, small construction projects and re-occurring annual service contracts Writes or assists in the writing of position descriptions (PD) for positions within the service-line Works with service-line supervisors to ensure: new employees receive appropriate training for their job; routine/refresher training is provided annually and/or as needed to all employees etc. Assists in the development and maintenance of various employee-engagement systems Ensures annual certifications and licenses of department employees are current, while performing audits Acts as a Fund Control Point (FCP) Official. Monitors all assigned fund control functions to ensure accuracy of the balances; reconciles purchase card orders within the timeframes specified in applicable directives Oversees credit card purchases and ensures the proper allocation of funds to the responsible Purchase Card Holders, as well as oversees over-threshold equipment/supply procurements Routinely reviews the execution of the salaries budget (wages/salaries, benefits, travel, education, etc.) throughout the year to ensure operations continue as expected and serves as alternate timekeeper Conducts and/or oversees annual inventories for all property owned by the service-line as stated on the Equipment Inventory Lists Submits Reports of Survey and conducts investigations into lost inventory Oversees internal controls such as the inventorying, distribution and storage of keys, pagers and phones Serves as the Key Controller for the Campus or worksite Serves as a super-user for electronic work order and preventative maintenance system (VISTA/Above Par, etc.) Performs a variety of duties related to Quality Assurance / Management and Program Analysis that provide information (data, reports, research, etc.) to management and facilitate management orders to effectively manage all programs that fall under the service Provides advice/guidance to management based on research and interpretation of many sources of information including law, directive, policy, industry guidance/standards, benchmarks, etc. Makes recommendations to improve service-line procedures and processes and meet appropriate requirements Assists in the development and monitoring of various performance measures and/or action plans required to improve current performance Serves as Automatic Data Processing Application Coordinator (ADPAC) for entire projects section Manages extensive data collection for Perry Point VAMC sites, conduct analytical evaluation and coordination with Healthcare Engineer(s) Oversees gatherings and organizes data from Maintenance and Operations shops, creating reports and assist in the development of ongoing project priority listings Assists the M&O staff Healthcare Engineer(s) and M&O Supervisors with their Contracting Officer's Representative (COR) administrative functions Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 7:00am-3:30pm Telework: May be authorized for AD-HOC ONLY Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD25380-O and PD25381-O Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Program Analyst GS-07: Specialized Experience: Must have at least 1 year equivalent to the GS-05 level, that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Specialized experience includes but is not limited to: coordinate and monitor all FMS M&O work channels, supports a wider scope of services both "in-house" M&O and construction to providing re-occurring annual service contracts, providing support to the VAMHCS which includes maintenance and repair activities, and indirectly supporting nearly all departments in the VAMHCS including: Safety; and Green Environmental Management and Industrial Hygiene, and the PENTAD (VAMHCS Executive Office) with various high visibility requests and requirements. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 1 full year of graduate level education or superior academic achievement. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9 and GS-11. Program Analyst GS-09: Specialized Experience: Must have at least 1 year equivalent to the GS-07 level, that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Specialized experience includes but is not limited to: Resource Management, that includes Personnel, Financial, Materials & Property, Administrative Management, that includes performing a variety of duties related to Quality Assurance / Management and Program Analysis that provide information (data, reports, research, etc.) to management and facilitate management orders to effectively manage all programs that fall under the service, assisting in the development and monitoring of various performance measures and/or action plans required to improve current performance, serving as Automatic Data Processing Application Coordinator (ADPAC) for entire projects section, Oversee gathering and organizing data from Maintenance and Operations shops, creating reports and assist in the development of ongoing project priority listings, Contract Procurement and Management that includes assisting the M&O staff Healthcare Engineer(s) and M&O Supervisors with their Contracting Officer's Representative (COR) administrative functions OR, Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related OR, Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9 and GS-11. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13047436. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 09/08/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit