Guest Services Representative

Summary

About the position: This position is located at Eifel Arms Inn on Spangdahlem AB, Germany. This is a Flexible position (0-40 hours per week). Work schedule is Monday through Sunday, including holidays. Military Spouse Preference is not lost if selected for this position. Logistical support may be offered.

Duties

• The primary purpose of this position is to perform the full range of duties for the Guest Services Representative. The primary duties will include, but are not limited to: Receives and confirms room reservations. Registers and assigns rooms to guests; makes and issues room keys. Calculates and posts charges to patrons' accounts. Accepts payment by cash or credit card; makes change and issues receipts. Maintains and sells sundry items, including alcoholic beverages. May prepare daily cashier's report, daily activity report and/or consolidated daily activity report. Performs other duties as assigned. If interested in this position, please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13050950

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date. The Area of Consideration for this vacancy announcement is US Citizens and legal US residents in Germany. Recruitment limited only to the local commuting area of Spangdahlem. Legal U.S. residents must possess a social security number or green card and must be: - A US citizen, or - A citizen of NATO country, other than the host country (Germany). In accordance with the NATO Status of Forces Agreement with Germany, citizens of the host country and non-NATO countries are not eligible for US NAF Employment. These individuals may be eligible for employment under the Local National (LN) program; you may contact the LN Team at 06565-61-6080 or DSN 452-6080 for more information on eligibility requirements. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: General clerical or cashier experience, including making change when receiving payment from customers and the ability to solve common arithmetic problems Ability to handle multiple tasks and provide quality customer service

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

How to apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 09/11/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete. It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant . To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .