Administrative Support Assistant

Summary

The Library of Congress shares its vast collections of books, manuscripts, photographs, maps, audiovisual materials, and priceless artifacts to cultivate curiosity and spark imagination. We engage, inspire, and inform Congress and the American people with a universal and enduring source of knowledge and creativity. We seek highly talented professionals to join a vibrant and collaborative community. Your work here will have lasting impact on the Library and its users well into the future.

Duties

• The position serves as a Administrative Support Assistant in the Materials Control And Analysis Division, Assistant Register and Director of Operations (ARDO) within the United States Copyright Office (USCO). The Materials Control and Analysis Division (MCAD) is responsible for the intake and initial processing of service requests and other requests arriving by mail, processing of fees, and out-processing of completed requests. The position reports to the Chief, MCAD. As the Administrative Support Assistant, you will: Develop and use procedures that track and coordinate the work of the division office and the three sections. Work closely with the division's management team to establish priorities ensuring that projects are completed accurately, efficiently, and in a timely manner. Establish and maintain the office's paper and digital record-keeping systems and must be capable of organizing and keeping the division's records so that they are complete, accurate, and easily accessible to all permitted users. Safeguard extremely important and confidential files, including employee evaluations, disciplinary matters, and Personnel Action Requests (PARs) and be capable of keeping information in strict confidence. Greet visitors, answer their questions, resolve their issues, and direct them in a helpful, courteous manner and may interact with prominent individuals such as top library executives or other government officials under the guidance of the division's management. Exercise independent discretion to schedule meetings and accept appointments for the division's management. Book meetings rooms and conference areas to accommodate division meetings, notify participants of dates, times, and locations of meetings scheduled, and may be asked to prepare background materials or to organize information for division staff or others to use at meetings or in other venues. Serve as a time and attendance timekeeper for the division, processing and transmitting time and attendance records accurately and in a timely manner. Receive, process and distribute incoming correspondence and assist staff with outgoing mail as directed. Create and maintain control records of all incoming correspondence, action documents, correspondence replies, and serve as Freedom of Information Act (FOIA) request contact, seeing that the office's reply is timely and accurate. Perform other duties as assigned. The position description number for this position is 467349. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flexitime work schedule. This is a non-supervisory, bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to perform office coordination activities.** Knowledge of mail, correspondence, and report processing.** Ability to communicate effectively in writing.** Ability to plan, organize and execute work. Ability to utilize computer technology. Ability to communicate effectively other than in writing.

Requirements

Conditions of Employment Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Education

There are no education requirements for this vacancy.

How to apply

Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position. Please note, there is no page restriction to your resume, and you are allowed to upload a resume longer than two pages in the resume section within the application process. When the application system prompts, please proceed to the agency site to complete your application. You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps. Step 1: If you do not already have one, create a resume and upload it to your profile in the "Resume" section. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress. Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your resume to ensure that it supports your responses to these questions. Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements. Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers one option that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement. You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS. IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date. Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact [email protected] , no later than 4:00pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.