Recreation Assistant (Counter-DM)

Summary

This position is located within Commander, Mid-Atlantic Region, Fleet and Family Readiness Program. The purpose of this position is to assist patrons of the assigned athletic facility and to serve as "duty manager" as assigned.

Duties

• Serves as duty manager as assigned to ensure the facility is functioning in a smooth, safe and efficient manager. This includes serving as point of contact to assigned subordinate staff, assuring tasks are in process/complete, providing necessary supplies and resolving minor problems and complaints of the employees. May make recommendations to the supervisor in regards to work performance of assigned staff. Upon arrival, the incumbent checks the work schedule, taking note of on-call personnel for emergency needs. Ensures the facility is open and/closed at the posted time and in a state of cleanliness both inside and out. Reviews the schedule of events and ensures the facility is prepared prior to the scheduled start time. As applicable, responsible for issuing, receiving and controlling cash receipts and change funds under custody. Upon end of shift or closing, rings out cash register. Assures the Daily Activity Report (DAR) is completed and certifies cash count of receipts and change funds turned in by individual cashiers. Determines cash shortages or overages by comparing total of cash receipts against cash register readings. Completes the deposit form in accordance with local procedures. Ensures all keys are turned into the lock box and/or cashiers bag. Circulates among the patrons to assist with basic use of the equipment/gear and maintain order. Warns patrons of disorderly behavior or unsafe techniques or practices being utilized. Attempts to resolve problems in a tactful, diplomatic manner. May be required to tactfully remove disruptive patrons from the facility. Upon closure of the facility, completes fire and safety checks, secures all doors, windows, storerooms, etc. Notifies the "trouble desk" of the Public Works Department (CWPD) of any emergencies that may occur. Prepares and submits daily report of night operations, to include both minor and serious incidents. This includes equipment breakdown or repairs, leaks, personnel/staffing problems related to work situations and any other information that may affect the operation of the athletic facility and/or management decisions. As needed, performs come or all of the following duties: Check I.D. cards to assure that only authorized customers utilize the athletic facility. Issue and receive athletic gear/equipment, ensuring the customer completes the gear issue chit. Sorts, washes, dries, folds and stores athletic gear. Maintains internal controls over gear issue equipment, supplies and resale items. Inventories gear on hand, notifying the supervisor if additional equipment, gear or resale is needed. Answers telephone, taking reservations for the athletic courts (racquetball, tennis, squash, etc.) or facilities. Provides information in regards to facility hours of operation, and upcoming sporting events, etc. Cleans and maintains athletic facilities by performing general janitorial services to ensure interior spaces are clean, neat and orderly at all times. May make minor repairs to facilities and equipment, reporting any maintenance problems, material deficiencies or unsafe conditions to the supervisor. Assists with outdoor maintenance by cutting weeks, raking, picking up trash and debris and securing equipment as needed. May operate an electric or gas weed cutter and lawn mower. Performs other related duties as assigned.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess: A combination of training and education or a minimum one-year specific experience in an athletic facility or program is required. Knowledge of basic arithmetic to perform inventory accountability and to compute charges and make change quickly and accurately. Skill in the use of basic hand tools to perform minor maintenance and repair. Must be a mature individual with documented leadership abilities, who can exercise control over a large group of people to ensure good order and discipline as necessary. Must be skilled in customer service techniques, tact and good judgment. Must possess CPR and First Aid Certification or obtain within 30 days of hire

Education

This position does not have a positive education requirement.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on November 29, 2025 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13056009It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to [email protected] to ensure proper consideration is given.