RECREATION AID (FITNESS CENTER)

Summary

Department: 56 Force Support Squadron (FSS) Marketing Department Funding Type: Non-Appropriated Fund (NAF) Employment Type: Flexible (No guaranteed hours, no benefits) Core Mission: In this role, you will support the day-to-day operations of our sports and fitness facilities. You will interact directly with active duty members, retirees, and their families, ensuring they have a safe, clean, and welcoming environment to achieve their fitness goals.

Duties

• Customer Service & Front Desk Operations: Greet visitors, answer phone calls, and verify eligibility of patrons entering the facility. Ensure only authorized patrons use the facility and adhere to established rules, regulations, and policies. Provide general information regarding scheduled sports events, classes, and facility features. Assist in resolving customer complaints and elevate complex issues to the supervisor. Facility & Equipment Management: Issue and receive athletic and recreational equipment; inspect check-out items for cleanliness and good repair. Maintain indoor fitness areas, including clean locker rooms, wiping down equipment, and returning weights/accessories to their proper locations. Maintain reservation systems for sports courts and fields. Conduct and record hourly headcounts and report safety infractions or potential hazards. Perform opening and closing procedures for the facility in accordance with written guidelines. Inventory & Funds Handling: Safely handle and safeguard funds collected at the front desk. Inventory, restock, and display retail or check-out items, and provide the equipment manager with lists of re-order needs. Account for towels and uniforms received from laundry contractors; wash and dry towels and uniforms as needed. Event Support: Assist with setting up facilities, grounds, and equipment for special programs, fitness events, and tournaments. Perform minor maintenance or adjustments on fitness equipment as needed. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13053868

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/16/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: To qualify for this position, candidates must meet the following criteria: Experience: No professional fitness experience is required, but you must possess basic customer service experience and be able to perform simple clerical or office tasks. Computer Skills: Basic knowledge of Microsoft Office, Windows operating systems, and ability to navigate the World Wide Web. Communication: Ability to communicate effectively and professionally, both orally and in writing, with a diverse customer base.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 09/16/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status