FITNESS CENTER OPERATIONS SUPERVISOR NF4

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

• INTRODUCTION: The purpose of this position is to oversee operations for multiple Warrior Athlete Readiness and Resilience (WARR)/Fitness Centers, Outdoor Training areas, along with facility staff aboard MCAGCC with support to MCMWTC. Position reports to the Human Performance Branch Head. MAJOR DUTIES: Majority of the time is spent in oversight of WARR/Fitness Center operations to ensure facility standards and procedures are maintained. Incumbent is indirectly responsible for of the supervision of Marines and civilian staff members and directly supervises all Fitness Center managers. Ensures employees managers and all other staff adhere to policies and regulations of the MCCS fitness centers. Responsible for hiring, training, scheduling, assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approves and disapproves leave, recommends and completes personnel actions, disciplinary actions, performance reviews, and submits and approves time. Develops staff by delegating duties and projects, mentoring and providing educational opportunities. Works to resolve conflicts with patrons, staff, facilities and supporting entities as they arise. Reports significant issues and problems related to work accomplishment to the higher-level supervisor. Performs visits and inspections of all facilities to maintain quality service for all patrons served annually. Responsible for the maintenance and upkeep of all facilities and equipment. Works with Logistics , the Facilities Maintenance Branch(FMB) and the Public Works Division (PWD) to support managers in the maintenance of buildings. Through subordinates, ensures preventative maintenance, repairs, and fitness equipment inventory is completed in a timely manner. Oversees electronic system for fitness repairs and ensures all staff maintains system for their facilities. Routes work orders to appropriate entities as needed. Uses data from system to make decisions on equipment replacement. Coordinates all equipment deliveries with the vendors, MCCS receiving and Fitness Facility Managers. Through subordinates, manages inventory of parts and extra equipment to be utilized when needed at facilities, conducts inventories of resources and ensures adequate storage and maintenance and is responsible for reporting tools such as CMR and safety reports.. Assists all Human Performance Staff in the implementation of programming to include direction of staff. Works with Human Performance Branch Head to execute projects in conjunction with staff members. Ensures staff support of Fitness Programs, Human Performance and other WARR-Semper Fit activities and events to achieve MCCS Mission. Assures fitness facility efforts are aligned with all Warrior Athlete Readiness and Resilience (WARR) programming and Marine Corps Total Fitness (MCTF) strategies and objectives. Continually evaluates needs and analyzes data to maximize efficiencies and determine facility and program requirements. Ensures all facilities open 24/7 follow published guidelines, maintain efficient operations with minimal downtime and that patrons who violate policy are promptly reported to local command contacts. Creates standard operating procedures for fitness center operation. Collects data as required and reports data to department head, command and/or WARR-Semper Fit Headquarters. Continually evaluates the effectiveness of ongoing activities, resources, and objectives, and adapts and alters activities based on findings. Performs and oversees a variety of administrative tasks to include but not limited to establishing and updating operating procedures, preparing management narratives, after action reports etc. Coordinates with marketing staff to plan and develop promotions and advertising, commercial sponsorship, and publicity strategies. Coordinates and implements joint programs with other Semper Fit and MCCS activities Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Performs other related duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS: Four years of experience that demonstrates a working knowledge of fitness facilities, personnel management and health and wellness programs. Relevant education may be used as a substitute for experience. Certification in coaching or as a personal trainer is preferred. CPR, AED and First Aid must be obtained within first 3 months and kept current throughout employment. Must be proficient in Microsoft Office: excel, word, PowerPoint, Outlook, and navigating the web. Competency in public speaking, professional writing, computer literacy, and desktop publishing skills are preferred. Physical dexterity, ability to stand for long periods of time, regularly lift and carry objects up to 45lbs independently, and carry objects over 45lbs with assistance may be required. Must have excellent oral and written communications skills. Must have excellent customer service skills, and the ability to successful, plan, organize and supervise. Incumbent must have the ability to maintain effective working relationships with all levels of employees, both inside and outside the organization. Must possess a valid state driver's license.

Requirements

EVALUATIONS:

How to apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=78621&PostingSeq=1. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. TO ALIGN WITH THE MERIT HIRING PLAN, FEDERAL AGENCIES WILL NOT ACCEPT RESUMES THAT EXCEED TWO PAGES. ACCORDINGLY, THE NAF HRO WILL ONLY CONSIDER RESUMES THAT ARE TWO PAGES OR FEWER. RESUMES EXCEEDING THIS LIMIT WILL NOT BE REFERRED AND WILL BE DEEMED INELIGIBLE FOR CONSIDERATION. Please include the below list of required documents with your application: Education/certification certificate(s), if applicable. If prior military, DD214 Member Copy If you are an Active Duty Service member who will be retired from service within 120 days of the application date, you must submit a DD214 or Statement of Service with your application to receive further consideration for any regular part-time or full-time positions. In accordance with 5 USC § 3326, recently retired Servicemembers are subject to a 180-day waiting period before they may be appointed to Federal service, regardless of hiring authorities. When applicable and all requirements are met, those candidates must have submitted the required documentation at the time of their application before an agency can request a waiver. Note: For positions that require a degree, certification, and/or specific education requirements (e.g., a minimum number of credit hours toward a degree), applicants must submit supporting documentation (e.g., transcripts, diplomas, certifications) at the time of application. Applications that do not include the required documentation may be determined ineligible, as minimum qualifications cannot be verified. Be advised - the Family Member Employment Assistance Program (FMEAP) can help assist all Military affiliated family members and Veterans with their job search. The FMEAP offers a range of services, including job search assistance, resume support, mock interviews, and more. To access these resources, please call 760-830-4030 or email [email protected].