Supply Operations Quality Specialist

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to provide contract oversight functions for Supply. Responsible for ensuring quality assurance activities are conducted for Materiel Management operations servicing the 47th Flying Training Wing, supported tenant units and other base and associated organizations, receive Supply support that meets or exceeds requirements.

Duties

• Serves as the Primary Supply Contracting Officer Representative (COR) for Service Provider (SP)-managed supplies and equipment accounts and the primary oversite of NWRM, SA/LW storage, security requirements and government furnished property and equipment. Independently establishes performance management plans and a systematic pattern of actions necessary to ensure that contracted operations for material management; inventory, accounting documentation and contingency services are performing satisfactorily in meeting wing mission and performance requirement goals. Serves as the Materiel Management operations Subject Matter Expert (SME) for Materiel Management functions to ensure the BOS SP provides services IAW PWS and/or contract requirements. Interfaces with personnel within the agency and occasionally AF/MAJCOM Functional Managers to discuss problematic issues, solicit feedback/expectations, and determine changing mission support requirements. Responsible for analysis of contractor and government customer satisfaction surveys, mission impact and complaint systems ensuring accuracy, responsiveness and problem resolution.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions, General Supply Series 2001. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems. Examples of specialized experience includes knowledge of a wide range of supply principles, concepts, and methods and the ability to apply them to a supply program and operations. Knowledge of laws, regulations, policies, procedures, techniques and methods related to supply oversight. Knowledge of distribution and storage techniques for assigned cargo. Knowledge of automated supply systems and databases sufficient to work with and update usage procedures for the systems. Knowledge of equipment requisitioning and issuing procedures. Knowledge of administrative techniques and methods sufficient to monitor contractor performance and resolve issues that may arise with contractor effectiveness. Knowledge of the organization's goals, objectives, work processes and administrative operations sufficient to modify procedure to resolve issues or problems. OR EDUCATION: Successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. NOTE: You must submit copies of your college transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience as described above may be used to qualify for this position. Note: You must submit a copy of your transcripts with your application. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of the Supply Management Activity Group (SMAG), Air Force Stock Fund. Knowledge of a supply program and its operations in order to assess service provider performance. Knowledge of laws, regulations, policies, procedures, techniques and methods of Supply specializations and functions. Knowledge of distribution facilities and storage management functions and techniques. 2. Knowledge of the Integrated Logistics System -Supply (ILS-S), budget policies, precedents, regulations and guidelines and their interface with the budgetary, accounting and finance system. Knowledge of structure, contents, codes, internal and external interfaces, update procedures and users of automated supply systems and databases. 3. Knowledge of quality assurance/control methods, principles, and practices, including statistical analysis and sampling techniques. Knowledge of inspection, test, and measurement techniques. Knowledge and experience in utilizing qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of supply programs. 4. Skill in conducting studies and investigations, problem analysis, and developing logical and effective recommendations. Skill in interpreting and applying technical data, regulations, policy statements, as well as skill in conducting studies and investigations problem analysis, and developing a logical and documented recommendation. 5. Ability to gather, assemble, and analyze facts, draws conclusions, devise solutions to problems, and identify changes and trends and to interpret specialized documentation and descriptions pertaining to equipment and supplies. 6. Ability to communicate effectively, both orally and in writing, to gain cooperation from others through tact, courtesy, diplomacy, and respect of others. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

How to apply

The complete Application Package must be submitted by 11:59 PM (ET) on 09/11/2026 To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13056700 To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process. To apply for this position, you must provide a complete Application Package which includes: 1. Your Resume. If you submit more than one resume, only the most recent will be reviewed. The "most recent" is considered the resume with the latest timestamp. Resumes may not exceed two pages. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors. Resumes exceeding two pages will be removed from consideration. Additional information on how to complete or update your resume may be located here. For qualification determination your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees may list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy. Your name, first and last, MUST be included on your resume. 2. A complete Application Questionnaire 3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name. 4. Help recruiters find you. Make your resume and profile searchable, which means recruiters may contact you about possible jobs. Additional information may be located here. PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify or change any answers submitted by an applicant.