VCS Operations Supervisor

Summary

Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic Supervisory Operations Clerk for our Topeka, KS VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.

Duties

• Major Duties: Safeguards and manages cash, including petty cash and withdrawals, ensuring secure handling and accurate record-keeping. Monitors and verifies cash deposits and withdrawals, reviews sales records, and conducts regular account checks. Reports discrepancies, including missing cash or items, promptly and accurately. Maintains precise inventory records to ensure efficient operations and cost control. Oversee store opening and closing procedures, including signage, cash registers, and ensuring a secure and organized environment. Maintains a visually appealing facility by overseeing cleanliness and organization while strategically arranging merchandise displays. Provides comprehensive staff training, conducts performance evaluations, and assigns specific tasks to ensure efficiency. Performs other duties as assigned.

Qualifications

Requirements for Consideration: A current, valid REAL ID is required to work at Veterans Canteen Service. ServSafe Manager certification is required or must be obtained within 90 days of hireMust have a minimum of one year of direct supervisory experience in food service or retail. Strong hands-on leadership skills with a focus on service and hospitality are essential. A minimum of 3 years of customer service experience is required. Proficiency in Microsoft applications (Word, Excel) and experience with Point-of-Sale systems are required. Candidates must also possess exceptional verbal and written communication skills.

Requirements

As a Condition of Employment for accepting this position, you will be required to serve a 1-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: - Your performance and conduct - The needs and interests of the agency - Whether your continued employment would advance organizational goals of the agency or the Government - Whether your continued employment would advance the efficiency of the Federal service Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment include: -Selective Service Registration is required for males born after 12/31/1959. -Subject to background/security investigation.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/02/2026 to receive consideration. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account, or your application will be incomplete.