Sr. Management and Program Analyst (System Engineer)

Summary

This position is located in the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), Education Service (EDU), Technical Reporting, Initiatives, Automation and Development (TRIAD) Division. This announcement is being limited to the first 75 applications received. The announcement will close either on the published closing date at 11:59 p.m. Eastern Standard Time (EST) or on the day when the number of applications reaches 75 at 11:59 p.m. (EST), whichever comes first.

Duties

• This position serves as the Senior Management and Program Analyst to the Chief of Internal Requirements & Operations (INTRO) Team. Specific duties include: The incumbent is responsible for coordination of program initiatives, projects and policy activities relating to the INTRO team, the systems within the portfolio and subsequent testing management required for those applications. The Chief will rely heavily on judgment and recommendations made by this individual. The incumbent represents the Chief in meetings, tasks, working groups and in other areas. Serves as senior with decision making authority on efforts such as releases, to include Business Requirements Document (BRD) creation, Test Plan creation, develops and reviews test cases, as well as takes lead for the production triage calls covering test actions, completion percentage, defect statuses, impediments and next steps. Serves as reviewer of requirements and acceptance criteria developed during elicitation sessions for each Program Increment (PI) as well as working with INTRO Chief and AD on assigning Minimum Viable Product (MVP) status based upon being essential to the release. Responsible for leading pre and post Release activities, such as creating or collaborating on System Advisories for the field, Release Scope and Release Field Notes documents, Business concurrence on release application readiness meetings, planning and coordination amongst EDU leadership, RPO's, OIT and contractual developer support to ensure a successful release and subsequent rollout into Production. Serves as lead for Change Management to include the DGIB Intake team, requirements review, change request (CR) reviews and approvals, prioritization, and release scope review. Creates custom queries and dashboards in Jira for tracking requirements and CRs. Serves as a consultant to the Assistant Director and Chief on the more complex and difficult issues associated with IT Operations, releases, policies, and programs as they relate to administrative operations, as well as the delivery of Education benefits and services to Veterans. Responsibilities also include coordinating activities with VA and other VBA offices and managing the day-to-day administrative activities for the Assistant Director and Chief. The incumbent analyzes multifunctional programs, functions, and organizations on a region-wide or equivalent scope to determine whether the management systems in current use efficiently accomplish objectives sought and whether they provide controls necessary for sound management. Various analytical techniques are used, many of a complex nature. The incumbent analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. In addition, evaluates region-wide programs against short- and long-range objectives manages, directs, or assists in managing or directing, one or more programs to deliver or support delivery of services and benefits to veterans, their dependents, or beneficiaries. This individual directs administrative activities within the product/service line to support the organization's business goals and objectives. Promotion Potential: Position is at the full performance level. Work Schedule: Full-time, Monday through Friday, 8:00 am - 4:30 pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is a virtual position. Current EDU Staff with an out-based duty location will continue to report to their current approved duty location upon selection. Position Description/PD#: Sr. Management and Program Analyst (System Engineer); PD389860 Relocation/Recruitment Incentives: Not Authorized . Financial Disclosure Report: Not Required This is not a bargaining unit position.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/21/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13 level. If you are a current VBA employee requesting reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS- 13 or higher and the promotion potential of your current position must be at least GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience: Leading and coordinating complex program and operational initiatives involving IT systems, software release, and organizational change management activities. Developing, reviewing, and analyzing Business Requirements Documents (BRDs), test plans, acceptance criteria, and releasing documentation to support system implementation and operational readiness. Managing release activities and coordinating with leadership, technical teams, contractors, and stakeholders to support successful product delivery and implementation efforts. Applying Agile and/or Scaled Agile Framework (SAFe) methodologies to support product planning, prioritization, requirements management and program delivery activities. Analyzing qualitative and quantitative data to evaluate program operations, identify issues, and develop recommendation for process improvements and organizational effectiveness. Preparing executive level reports, briefings, presentations, and recommendations for senior leadership regarding program operations, policy implementation, and strategic initiatives. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements:The work is primarily sedentary, although some slight physical effort may require. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Requirements

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period 1 year during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Education

There is no education substitution for this grade level.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. To receive consideration, the complete application package must be submitted by 11:59 p.m. (EST) on 09/21/2026 or 11:59 p.m. (EST) on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. Click here for instructions on viewing your application status. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: USA Jobs Help Center - Resume Page Limit Applicant Guidance on the Two-Page Resume Limit