Supervisory IT Specialist

Summary

This position is located with Bonneville Power Administration, in the OT Cybersecurity Program Management & Compliance (JSP) organization of OT Cybersecurity (JS) of Information Technology (J). A successful candidate in the Supervisory IT Specialist position will serve as the supervisor of the organization and join Operational Technology (OT) Services management team to plan, lead, and oversee programs and work processes that support and protect power grid operations.

Duties

• As a Supervisory IT Specialist, you will: Direct, mentor, and inspire a specialized team of senior IT professionals and technical analysts. You will set strategic priorities, cultivate an inclusive and innovative team culture, evaluate performance, and champion continuous career development to empower top-tier talent. Lead comprehensive lifecycle strategies governing the sustainment, expansion, and modernization of custom and commercial computer systems that monitor and control regional power transmission. Oversee the implementation of industry-standard governance models (including ITIL, FISMA, and IAM). You will ensure all operational technology programs rigorously comply with federal and industry cybersecurity standards, such as NERC and WECC mandates. Guide complex analyses that evaluate the cost-effectiveness and risk profile of repairing versus replacing mission-critical systems. You will build compelling business cases and financial forecasts that secure funding for essential control center upgrades. Collaborate closely with enterprise architects, power systems engineers, and technical leaders to ensure software and hardware roadmaps align seamlessly with long-term digital strategy and emerging grid technologies. Serve as an authoritative technical leader and negotiator in high-stakes discussions with executive leadership, the Department of Energy (DOE), regulatory bodies (FERC/NERC), peer utilities, and leading technology vendors. Oversee strategic program schedules, resource distribution, and contracted technical services. You will proactively navigate budget priorities and staffing models to ensure mission objectives are delivered on time and within scope. Establish modern IT service strategies, optimize service catalogs, and eliminate operational bottlenecks. You will drive a culture of continuous improvement, ensuring technology services directly enhance the safety, reliability, and agility of power grid operations.

Qualifications

BASIC REQUIREMENT: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. To meet this requirement, you must demonstrate proficiency in each of the four competencies listed above as follows: GS-14: Advanced - You can perform the actions associated with each of these competencies without assistance. You are recognized within your immediate organization as "a person to ask" when difficult questions arise regarding each of these competencies. Focus is on broad organizational/professional issues; You have consistently provided practical/relevant ideas and perspectives on process or practice improvements which may easily be implemented; You are capable of coaching others in the application of each of these competencies by translating complex nuances relating to each competency into easy to understand terms; You participate in senior level discussions regarding these competencies; You assist in the development of reference and resource materials in these competencies. SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-13) in the Federal service. Specialized experience for this position is defined as experience 1) leading project teams or staff in planning, assigning, and evaluating technical IT work, setting priorities, and recommending administrative or personnel actions; 2) managing IT service management frameworks, asset strategies, or technology architecture roadmaps to align IT systems with strategic business goals; and 3) conducting cost-effectiveness analyses, developing multi-year resource or capital expenditure plans, and evaluating program compliance with technical or industry standards. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Requirements

In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully. Key Requirements: You must be a United States Citizen. This employer participates in the e-Verify program. Males must abide by Selective Service registration requirements. You will be required to report in person to the official duty location. Conditions of Employment: Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually. First time supervisors will be required to serve a 1 year probationary period. Positions located in Information Technology may be required to be 24/7 on call. This position has been designated as Non-Critical Sensitive, Moderate Risk, Tier 3 and requires a security clearance at the DOE "L" level. The incumbent is required to obtain and maintain this clearance level; failure to do so may result in separation from federal service.

Education

There are no specific education requirements or substitution of education for experience for this position.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration. The application process is as follows: You must have a login.gov account to sign into USAJOBS: https://help.usajobs.gov/how-to/account. To begin the application process in USAJOBS, click the Apply Online button. Answer the questions presented in the application and attach all required and supporting documentation. You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can reuse the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: https://login.usajobs.gov/Account/Login. This option will no longer be available once the announcement has closed. To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://help.usajobs.gov/how-to/application/status. If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://help.usajobs.gov/how-to If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.