Transportation Assistant (Passenger and Personal Property)-Direct Hire Authority

Summary

Veteran's preference does not apply to DHA recruitment. Click on "Learn more about this agency" button below for more information. The primary purpose of this position is to provide information and advice to military and civilian personnel regarding their entitlements for domestic and international shipment and storage of personal property (e.g. household goods, unaccompanied baggage, privately owned vehicles, and special items such as mobile homes and large boats) for all personnel.

Duties

• Counsels and advises military and civilian personnel on the domestic or international movement of personal property based on an analysis and interpretation of transportation tariffs, entitlements, and and/or classifications or rate structure. Calculates costs, or reviews and verifies shippers' invoices for proper charges. Maintains travel and passenger traffic records, reports, and correspondence.

Qualifications

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NK-01, equivalent to the next lower grade GS-04 or equivalent in other pay systems. Specialized experience is described as knowledge or the full range of transportation operations as related to the shipment of personal property. OR EDUCATION: Applicants MUST possess one full year of graduate level education that is directly related to the work of the position being filled such as, Business Administration (with a specialization in Logistics/Transportation). NOTE: You must submit a copy of your transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: Applicants have less than the full amount of experience as described in A and I have less than the full amount of education described in B. Therefore, I have a combination of experience as described in A and education as described in B above. NOTE: You must submit a copy of your transcripts. Ideal Candidate: - Knowledge of tariffs and government contracts regarding travel arrangements and of military and commercial modes of travel and how to arrange reservations for authorized travelers. - Knowledge of automated transportation systems and procedures to include inbound/outbound. - Knowledge of basic office automation software to perform functions such as standardized word processing, data entry and retrieval for reports and spreadsheets, and similar work. Certification as a qualified typist is not required. - Ability to respond to a range of questions from agencies, personnel, carriers, and others regarding the shipment and storage of household goods. - Skill in oral and written communications and ability to analyze, correlate, and evaluate transportation data to resolve problems and advise providers and customers. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge or the full range of transportation operations as related to the shipment of personal property. Knowledge or the instructions, regulations, directives, local operating procedures, governing entitlements, and shipment of personal property. Knowledge of tariffs and government contracts regarding travel arrangements and of military and commercial modes of travel and how to arrange reservations for authorized travelers Knowledge of basic office automation software to perform functions such as standardized word processing, data entry and retrieval for reports and spreadsheets, and similar work. Certification as a qualified typist is not required. Ability to respond to a range of questions from agencies, personnel, carriers, and others regarding the shipment and storage of household goods Skill in oral and written communications and ability to analyze, correlate, and evaluate transportation data to resolve problems and advise providers and customers. Knowledge of automated transportation systems and procedures to include inbound/outbound GBLs and CBLs, Cargo Movement Operations Systems (CMOS), Transportation Operation Person Property System (TOPPS), Defense Personal Property System (DPS) and base financial software. Certification as a qualified typist is not required. Performs contract surveillance duties for the Commercial Travel Office (CTO) contract and working knowledge of Worlds pan and Global Air Transportation Execution System (GATES). PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

How to apply

The complete Application Package must be submitted by 11:59 PM (ET) on 09/29/2026 To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13064871 To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process. To apply for this position, you must provide a complete Application Package which includes: 1. Your Resume. If you submit more than one resume, only the most recent will be reviewed. The "most recent" is considered the resume with the latest timestamp. Resumes may not exceed two pages. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors. Resumes exceeding two pages will be removed from consideration. Additional information on how to complete or update your resume may be located here. For qualification determination your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees may list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy. Your name, first and last, MUST be included on your resume. 2. A complete Application Questionnaire 3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name. 4. Help recruiters find you. Make your resume and profile searchable, which means recruiters may contact you about possible jobs. Additional information may be located here. PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify or change any answers submitted by an applicant.