Supervisory Airway Transportation Systems Specialist (SSC Manager)

Summary

Serves as a front-line Supervisory Airway Transportation Systems Specialist (SATSS), for a System Support Center (SSC). Serves as the System Support Center (SSC) manager.

Duties

• Has responsibility for overall administrative and technical direction of the assigned workforce consisting of Airway Transportation Systems Specialists (ATSS) and support staff involved in providing National Air Space (NAS) services to En Route/Terminal air traffic control to the commercial airlines, and general aviation aircraft for a defined area. Reports directly to a District Manager (DM) or District Facilities Manager (DFM). Directs the work of subordinate employees for more than one organizational unit/project/program within a major subdivision. Duties typically include planning/communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance, coaching and developing employee capabilities, approving leave, and taking, recommending, or approving corrective/disciplinary action as appropriate. Exercises authority for supervisory responsibilities over staff, including staff scheduling and approval of leave. Assures equity of performance standards and rating techniques developed for subordinates. In addition to evaluating work performance, justifies recommendations for awards/bonuses for positions in the unit for higher-level approval. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements. Identifies developmental training needs of employees and self and requests for and/or arranges needed developmental and operational training. Communicates unconventional training requests with higher level management to determine accessibility, available funding and best use of resources. Gives advice, counsel or instructions to employees on technical, operational, and/or administrative matters. Hears and resolves complaints from employees at the informal stage, referring group grievances and more serious, unresolved complaints to the higher level manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Fosters a fair and equitable work environment. Applies an advanced knowledge of the technical aspects of the work directed, an advanced knowledge of budget, human resources, and other administrative policies and procedures, and an advanced understanding of the objectives of the organization. Responsible for applying program resources. Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher-level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other project/program purposes. Has authority to make commitments for subordinate organizational units, within guidelines. Defines, acquires, and allocates budget, staff and other resources necessary to accomplish the goals and/or objectives of the SSC. Participates in planning and executing organizational goals utilizing strategic planning and sound management principles in order to accomplish mission objectives. Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher-level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Individual and organizational performance is typically reviewed periodically by higher-level management, usually through status reports and organization performance measures. Consults with higher-level management to ensure the alignment of projects/programs with the tactical (short-term) objectives of the major subdivision.

Qualifications

To qualify for the position at the FV-J (FG/GS-14) level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, (FG/GS-13) level. To be creditable, specialized experience must have been at least equivalent to the next lower grade level in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience in the FV-2101 occupation or in a related occupation that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized Experience: Applied knowledge of and experience in technology systems interrelationships, and management of civilian or military automated aviation navigation, and electronics systems is required. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skills and Abilities section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) or Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Qualifications must be met by the closing date of this vacancy announcement.

Requirements

We are not accepting applications from noncitizens.

How to apply

Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Amendment Date: 09/15/2026 Amendment Note: Amendment to change bargaining unit statement to 8888