HR Specialist (Employee Benefits)

Summary

Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a Human Resources Specialist (Employee Benefits), you will serve as a senior advisor and project manager overseeing Federal employee benefits and Workers' Compensation programs, providing technical guidance, evaluating program effectiveness, and ensuring compliant, customer-focused HR service delivery.

Duties

• Serve as project manager for reimbursable HR initiatives involving employee benefits, personnel processing, records management, pay, and time and attendance services. Evaluate and administer Federal employee benefits programs, including retirement, insurance, Thrift Savings Plan, and leave programs for serviced agencies. Manage retirement application processing, including counseling employees, preparing annuity estimates, reviewing service histories, and ensuring compliant submissions. Oversee Workers' Compensation programs by monitoring claims, conducting quality reviews, ensuring regulatory compliance, and supporting return-to-work efforts. Provide senior-level technical guidance on benefits and retirement matters, including complex coverage determinations, disability retirement, and FERCCA cases. Analyze program metrics, develop reports and recommendations, and implement process improvements to enhance service delivery and regulatory compliance. Develop and deliver training, retirement briefings, and benefits education programs while advising managers, employees, and HR staff on benefits policies and procedures.

Qualifications

For the GS13: You must have one year of specialized experience equivalent to at least the GS-12 grade level in the Federal service or equivalent, performing all of the following: Administering Federal employee benefits and retirement programs including FEHB, FEGLI, FERS/CSRS, LEO, senior executive, TSP, leave, or Workers' Compensation to ensure compliance with applicable laws, regulations, and agency policy; AND Reviewing and resolving complex benefits and retirement cases involving service credit computations, eligibility determinations, claims processing, or employee counseling; AND Analyzing benefits or retirement program operations to identify trends, develop recommendations, and implement process improvements; AND Providing authoritative technical guidance and consultative support to managers, employees, and HR staff on Federal benefits and retirement policies, procedures, and regulatory requirements. You must meet all qualification and eligibility requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Requirements

Must be a U.S. Citizen or National Males born after 12-31-59 must be registered for Selective Service Suitable for Federal employment, determined by a background investigation May be required to successfully complete a probationary period Candidates will not be hired based on their race, sex, color, religion, or national origin Complete the initial online assessment and USAHire Assessment, if required You will be required to report to an OPM assigned office. NON-BU POSITIONS (BU Code - 8888): This position is not eligible for inclusion in a bargaining unit

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: 1. Click the Apply Online button. 2. Answer the questions presented in the application and attach all necessary supporting documentation. 3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. 4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. 5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. 6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. 7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. 8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. You may preview the assessment questionnaire by clicking here: https://apply.usastaffing.gov/ViewQuestionnaire/13061805