Supervisory Information Technology Specialist

Summary

This position is located with the Chief Information Officer (CIO) and manages the Information Resources environment for the Forest Service. For additional information about the duties of this position, please contact Joey Jones at [email protected] .

Duties

• Manages significant elements or phases of projects related to major agency functions, programs, or projects.
• Plans, guides, coordinates, and manages the work of subordinate, secondary, and related resources engaged in accomplishing the missions and functions of the organization.
• Performs periodic review and analysis to assess achievement of major goals.
• Provides computer analysis for special projects, future projects, and in advance planning of new systems and capabilities of all applicable agency programs and areas of concern and responsibility.
• Participates in preliminary and critical design reviews and determines, develops, and defends requirements.
• Provides research on technical issues and policy changes, develops alternatives, performs cost/benefit studies, and prepares recommendations.

Qualifications

In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Specialized Experience Requirement: For the GS-14: You must have one year specialized experience equivalent to the GS-13 in the Federal service. Specialized experience is defined as three (3) or more of the following: Developing, monitoring, and maintaining multiple databases or applications; and/or selecting and recommending database management tools to better facilitate application development, data administration, and database administration functions; and/or providing consultation and instruction on database and file accessing techniques, search strategies, processing and space utilization efficiencies, database security procedures, backup and program recovery techniques, and testing techniques; and/or designing and implementing enterprise database strategies to correct complex operational and performance problems including evaluating current and future enterprise database requirements. In addition to the qualification requirements above, applicants must have IT-related experience demonstrating each of the following competencies: (1). Attention to Detail: Performs work and have been conscientious about attending to detail. (2). Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (3). Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. (4). Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. (5). Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. (6). Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (7). Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. (8). Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. (9). Technical Competence: Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. TIME IN GRADE REQUIREMENT: If you are a current federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must meet time-in-grade (TIG) requirements of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. This requirement must be met by the closing date of this announcement.

Requirements

Must be a U.S. Citizen or National. Males born after 12/31/1959 must be Selective Service registered or exempt. Subject to satisfactory adjudication of background investigation and/or fingerprint check. Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov. Subject to one year supervisory/managerial probationary period unless prior service is creditable. New Forest Service supervisors must successfully complete all components of the required training program before the end of their probationary period.

Education

There is no substitution of education for specialized experience.

How to apply

Please view Tips for Applicants - a guide to the Forest Service application process. Please read the entire announcement and all instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing date of this announcement. Applying online is highly encouraged. We are available to assist you during business hours (7:00 a.m. - 3:30 p.m., Mountain Time Zone, Monday - Friday). If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement to be entered into the system prior to its closing. Resumes must not exceed two pages. This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this. To begin, click "Apply" and follow the instructions to complete the Assessment Questionnaire and attach your resume and all required documents. Please verify that documents you are uploading from USAJOBs transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration. Please ensure your resume does not exceed two pages. Applicants who submit a resume that exceeds two pages will be removed from consideration. Our office cannot be responsible for incompatible software, your system failure, etc.