Education Training Specialist (TMS Domain Manager)

Summary

The incumbent serves as a developmental "Training Specialist" and is assigned to the Education Service and under the direction of an Education Service supervisor at the Montgomery VA Medical Center. The incumbent functions as a critical resource for employees, trainees and to leadership on broad range of educational topics.

Duties

• The responsibilities for this position involve daily use of VA's Talent Management System (TMS) and include, but are not limited to, the task listed below. Conduct needs analysis using surveys and other methods to identify gaps in knowledge about how to use TMS and other training programs Analyzes information obtained from surveys and submit recommendations to supervisor regarding gaps and training plans Evaluate short and long-range VACO and VISN 7 TMS and other requirements, review staff training compliance rates, and notify supervisors accordingly Evaluate training mandates and set up TMS Assignment Profiles that will satisfy data needs of these mandates Develop and implement continuing education programs for TMS Coordinators and other assigned topics Consults with employees on how to develop training content that can be delivered in TMS and in other formats Provide one-on-one and classroom training on how to use advanced and basic TMS features and other assigned topics Develop virtual/e-trainings on how to use key TMS features Develop surveys in TMS that measure program effectiveness Serve on relevant Education Service and/or facility-wide training committees as assigned Develop innovative TMS program activities to address special educational needs that have not been satisfied by traditional educational methods Reviews available resources and TMS educational materials for appropriateness and select or modify these materials to address existing educational problems and needs Works with multiple software platforms and applications that are complicated and require updates and upgrades on a regular basis. Review, analyze and evaluate TMS training courses and programs to assess their quality and effectiveness. Monitor current TMS educational activities to ensure compliance with strategic plan and identify activities for revision when evaluations indicate true needs are not being met Uses information management and analysis software, including spreadsheets, online portals, other data, graphics, presentations, and flowcharting software Provides consultation and assistance in implementation of performance improvement activities with regarding to TMS requirements Serve as a liaison on TMS issues to facility staff, peers, the Employee Education System (EES), Community of Practice groups, and other field units as well as universities, colleges and the comunity Represent the VAMC at various location, regional or national TMS education and professional meetings Provide analytical reports on employee training history in TMS as requested by various parties (EEO manager, The Joint Commission, etc.) Ensure TMS help desk tickets are resolved in a timely manner. Help Desk tickets include but are not limited to the following topics: transfer TMS accounts from other VA facilities, re-activate TMS accounts as instructed when users complete Privacy training requirements; reset passwords, run completion reports for various TMs trainings, create new TMS course offerings based on requests from employees, setup new accounts for VA Contractors and Work Without Compensation (WOC) staff, setup transfer TMS accounts for VA Contractors, credit course completions, issue TMS Administrator keys when requirements have been met, conduct recurring training on TMS topics, add or remove TMS courses as required, update employees' supervisor or service line as directed, deactivate TMS accounts for employees who transfer or otherwise leave this VAMC, reconcile duplicate TMS accounts, troubleshoot TMS/SkillSoft errors, etc. Assist with New Employee Orientation activities as assigned Performs duties as an Education Service Contracting Officer Representative Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 8:00am - 4:30pm; An occasional change in tour of duty may be required based on agency needs. Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Education Training Specialist (TMS Domain Manager)/PD115410 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Qualifications

Please Note: The incumbent must have a current, valid driver's license. To qualify for this position, applicants must meet all requirements by the closing date of this announcement,09/24/2026 . Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Basic Requirements: To be eligible for this position you must possess the following minimum requirements: Undergraduate and Graduate Education with major study in education or a subject area related to this position. OR You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-9, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Teaching or instructing in an adult education program, secondary school, college, or military installation; supervising or administering a training program; work in the occupation of the position to be filled that required training or instructing others on a regular basis. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully obtained master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education. You will be rated on the following Competencies for this position: Organizational Performance Analysis Administration and Management Creativity and Innovation Education and Training Stakeholder Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13062760. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 09/24/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit