Operations Assistant NF-02

Summary

This position is located at: Shockwave - Fort Irwin, California. Shockwave serves up mouthwatering pizzas, flavorful appetizers, hearty pastas, crisp salads, and so much more. The facility offers a relaxing or fun atmosphere with arcade games, pool tables, air hockey, and outdoor patio, making it the perfect spot for everyone. There are also multiple TVs for sports and entertainment, as well as a full bar.

Duties

• Performs “Hands-on” supervision of the restaurant. This includes but is not limited to occasional temporary non-scheduled assistance with serving, hosting, cooking and other duties.
• Monitors operations to ensure smooth running of the business operation during peak business hours to set the pace in Front and Back of the House. Adherence to established schedules of activities and priorities.
• Assures the presence of personnel to carry out the services offered; provides information concerning services, prices, dress codes, standards of behavior, and special events. Ensures staff is following established recipes and procedures.
• Assumes responsibility for cash during shift including cash collected from waiter’s guest checks. Conducts inventory at beginning and/or end of shift.
• Provides administrative supervision to all employees, authorize employees to clock in and out; reports to functional supervisors on employee performance.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: A minimum of 6 months experience effectively working in a fast-paced food and beverage establishment or a current MWR Texas Roadhouse team member. Must possess good interpersonal, communication and customer service skills. Highly Preferred Criteria: Highly preferred candidates will be referred to management first. In addition to meeting the above qualifications, highly preferred is defined as also meeting any of the criteria listed below: Skills in Microsoft Office systems To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

How to apply

You may submit your application package using one of the two methods identified below: 1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement number O2NAFET-26-13064411. The complete application package must be submitted by 11:59 PM Eastern Time on 09/28/2026 to receive consideration. Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to include in your application. Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application. It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Click this link to preview the application:https://apply.usastaffing.gov/ViewQuestionnaire/13064411. Additional information on how to complete the online application process and submit your online application may be found at https://appsupport.usastaffing.gov/hc/en-us. To verify of check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status, and the date it was last updated. For information on what each application status means, visit https://help.usajobs.gov/how-to/application/status. 2. Manually: Please refer to the "Additional Information" section of this announcement for instructions on how to request a paper application.