Supervisory Social Worker

Summary

The Supervisory Social Worker for the Community Resource and Referral Center is licensed at the Advanced practice Level and functions as the Supervisory staff for the Community Resource and Referral Center (CRRC) and all the project-based programs assigned to the City of Chicago and the catchment area in Indiana for Jesse Brown V A Medical Center located 820 S. Damen Ave, Chicago, IL.

Duties

• The Supervisory Social Worker -Community Resource and Referral Center -Health Care for Homeless Veterans (HCHV) is responsible for supervising staff based out of Jesse Brown VAMC. Incumbent demonstrates possession of advanced practice skills and progressively demonstrates more professional competency and judgment. The incumbent is responsible for professional and administrative management of the Outreach Program and serves monitors, and overseas to ensure that patient eligibility, enrollment, and care is coordinated with the VA Medical Center, as well as community health agencies and mental health providers that serve the homeless populations. The incumbent is responsible for managing the Homeless Outreach Teams by overseeing service delivery to Veterans and is responsible for building and maintaining relationships with community agencies, recruiting Outreach Team staff members, organizing, and attending community meetings and event. Major Duties Three years of specialized practice in a hospital or clinic program providing treatment to patients in a major specialty, such as Healthcare for Homeless Veterans Program (HCHV) or other specialized health or mental health programs are preferred. The incumbent develops work improvement plans and recommends personnel actions as appropriate to the maintenance of the program. The incumbent possesses the skills to offer psychosocial interventions and measures outcomes to interventions. The incumbent provides advice and counsel related to work and administrative matters and implements disciplinary measures after consulting with Labor Relations and Chief of Social Work Service as needed. The CRRC Supervisory Social Worker possesses skills to assist teammates with clinical consultation and oversight for programmatic concerns. The incumbent supervises employees and exercises supervisory authority regarding responsibilities involving work assignments and performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. The Supervisory Social Worker for the CRRC is responsible for requesting and appropriating the annual program budget, as appropriate, including Finds control, contracts, and equipment and is responsible for establishing Homeless Outreach goals, objectives, and performance measures. The incumbent is responsible for inputting monthly data into all needed reports requested by the VISN and National Offices. As well as other duties. Work Schedule: Full time, Monday-Friday 8:00am- 4:30pm Virtual: This is not a virtual position. Functional Statement #: 10358F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Supervisory Social Worker, GS-13 Experience/Education: One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs :(a) Ability to independently organize work, set priorities, and meet multiple deadlines. (b) Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement.(c) Ability to ensure provision of clinical social work services by supervised social workers. (d) Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. (e) Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. (f) Ability to provide staff training and development. Licensure/Certification: Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Preferred Experience: Skill in coordinating and implementing one or more specialty program(s), across the facility. Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-12 to GS-13. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services.

Requirements

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/18/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13061775. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.