Food Service Worker Supervisor

Summary

About the Position: This position is located within the Department of Nutrition Services, Food Operations at the Walter Reed National Military Medical Center in Bethesda, MD. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Duties

• Assure that equipment and supplies are maintained and properly used.
• Assign work to individuals and provides technical direction and/or help in accomplishing difficult work steps and processes.
• Plan and schedule work assignments on a daily basis within the instruction and time limits provided.
• Recommend performance requirements, promotions, reassignments, or other status changes of assigned personnel prior to initiation and make formal and informal performance appraisals.
• Inform supervisor of anticipated vacancies in workload or other circumstances to obtain replacements or additional staff.
• Plan and prescribe deadlines and work sequences for individual workers based on guidance received.
• Clear cash registers, reconciles cash, and maintains chain of custody and accountability of cash until deposited.

Qualifications

Who May Apply: US Citizens Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. There is no specific length of training or experience required. However, you must be able to demonstrate, through experience shown in your written application materials that you possess the sufficient knowledge, skills, and abilities to successfully perform the work of this position without more than normal supervision. Minimum Qualifications (Screen Out Element): Ability to do the work of a Food Service Worker Supervisor without more than normal supervision. I can explain work requirements, methods, and procedures; able to instruct subordinates on new procedures and provide assistance when problems arise; and capable of identifying training needs to ensure employees are educated on regulations and techniques. - Failure to meet this Screen out Element will result in an ineligible rating. PHYSICAL EFFORT: Work requires continual standing and walking for prolonged periods of time, frequently stooping, reaching, pushing and pulling, and bending. Maybe required to work on ladders and perform heavy work such as scouring large size cooking utensils and moving heavy carts and trucks in unloading, storing, and delivering supplies. Frequently lifts or moves objects weighing up to 40 pounds unassisted, and occasionally lifts or moves objects weighing over 40 pounds with the assistance of lifting devices or other workers. WORKING CONDITIONS: The work is performed in kitchen areas where steam and heat from cooking and dishwashing equipment often cause uncomfortably hot temperatures and humidity. The work area is well lit, but usually hot and noisy from food service activities. Worker is exposed to steam, fumes, and odors from cooking and extreme temperature changes when entering walk-in refrigeration or freezing units. There is danger of slipping on wet floors that have been recently mopped or where food has been spilled. The worker is regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.

How to apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 09/17/2026to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.usastaffing.gov/ViewQuestionnaire/13060585). Follow the prompts to select your resume and/or other supporting documents to be included with your application package. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration. For additional information, refer to the 'Required Documents' section. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. Your resume selected in USAJOBS will be included, but you must re-select other documents from your USAJOBS account or your application may be incomplete. It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. To verify the status of your application, log into your USAJOBS account (https://www.usajobs.gov/applicant/profile/dashboard/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status.