Management and Program Analyst

Summary

Joining the Secret Service, Office of the Director, Office of Equal Employment Opportunity and Conflict Resolution, will allow you to lead the development, implementation, and evaluation of critical agency-wide Equal Employment Opportunity (EEO) and conflict resolution programs, directly shaping organizational policy, compliance, and workforce engagement. For definitions of terms found in this announcement, please click here.

Duties

• The selectee will serve as a Management and Program Analyst in the Office of the Director, Office of Equal Employment Opportunity and Conflict Resolution. Typical work assignments include: Leading high-level analytical efforts to diagnose organizational challenges, evaluating program impacts, and recommending evidence-based policy and operational reforms; serving as a Contracting Officer's Representative (COR) leading the development of acquisition planning strategies and contractor oversight protocols to ensure programmatic success. Exercising full supervisory authority over a multidisciplinary staff engaged in program analysis, policy research, administrative operations, communications, and compliance monitoring; planning, directing, and evaluating the work of subordinates to ensure alignment with strategic goals and adherence to agency policies and performance standards. Monitoring and evaluating program effectiveness by establishing performance metrics, conducting risk assessments, and analyzing outcome-based indicators to ensure responsiveness, timeliness, and compliance; delivering authoritative recommendations to senior leadership on operational issues, policy gaps, and performance risks, using data-informed insights to drive innovation and accountability. Serving as a principal advisor and strategic leader in the Office of Equal Employment Opportunity and Conflict Resolution, overseeing the planning, execution, and evaluation of critical agency-wide EEO and conflict resolution initiatives. Apply for this exciting opportunity to lead initiatives that advance equal employment opportunity and conflict resolution, supporting agency compliance and a positive workplace culture essential to the Secret Service's mission.

Qualifications

To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying. You qualify for the GS-14 level if you possess one year of specialized experience equivalent to the GS-13 level performing duties such as: Supporting contract oversight or acquisition planning for programs. Developing reports, briefings, or policy recommendations for management based on findings and data analysis. Conducting program analysis to evaluate the effectiveness of initiatives within an organization. Leading or participating in special and ad-hoc projects, working groups, and/or task forces. Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current competitive service employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50, "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply. The qualification requirements listed above must be met by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Requirements

U.S. Citizenship is required. Males born after 12/31/1959 must be registered for Selective Service. If selected for this position, you will be required to: Obtain and maintain a Top Secret Tier 5 clearance. For more information visit OPM Mythbuster Page. Submit a credit check after a conditional offer of employment has been accepted. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Subject to a one-year probationary period for supervisors/managers. As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit required documentation as specified in the How to Apply and Required Documents section. PLEASE NOTE: Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. If your materials are not received by the closing date, your application will be evaluated solely on the information available, and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. The application process is as follows: Click the Apply Online button Answer the questions presented in the application and submit the required documents. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access to USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. To preview the required online questionnaire please visit https://apply.usastaffing.gov/ViewQuestionnaire/13058408. The online questionnaire is required in addition to the USA Hire assessments. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: USA Hire Help. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: USA Hire Reasonable Accommodation We strongly encourage you to apply online. If you cannot apply online, you may contact the APT Talent Management Division at [email protected] OR by calling (202) 406-6420 between the hours of 9:00 am and 5:30 pm EST (excluding Federal holidays) prior to the closing date of this announcement to receive assistance. The Secret Service provides reasonable accommodation to applicants with disabilities, on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.