Operations Assistant

Summary

About the position: This position is Non-appropriated Fund (NAF) and is located at the 18 FSS Marketing Department on Kadena Air Base, Okinawa, Japan.

Duties

• Provides general administrative, technical, and operational support in the Marketing Office. Responsible for ensuring the distribution and delivery of promotional information, materials, and documents on a weekly basis. Develops and executes a scheme for the systematic delivery of marketing products to internal and external customers. Works under the direction of the Marketing Manager to provide assistance, as needed, to the various elements of the marketing program. Determines the need for distribution of informational and promotional materials, including determining type, quantity, and suitability of products for the various locations. Assist with keeping promotional materials stocked/posted and current Assess traffic patterns and traffic flow to determine applicability of general and targeted marketing strategies. Provides visual information support by creating digital layouts for the base marquee. Provides administrative support assistance to Commercial Sponsorship Coordinator in relation to: the preparation and coordination of sponsorship and advertising contracts; assembles all contract requirements; and staffing of the sponsorship/advertiser packages to approval/signature; maintain individual files on all sponsors/advertisers and the tracking spreadsheets to ensure all required staffing and coordination is accomplished for the agreements. Gathers, monitors, and maintains data to input into the Services Agency Information System (SAIS) and complete reports about sponsorship/advertising and assist in the response to all inquiries. Assists Commercial Sponsorship Coordinator with development of the marketing plan to ensure adequate recognition of all sponsors/advertisers and ensures all aspects of the contract are within compliance. Compiles monthly marketing performance tracking based on research input and statistics provided by Marketing Assistants. Assists the photography and videography production department with transporting and setting-up/tearing-down of equipment, props, and other materials. Assist Marketing Manager with preparation of the marketing department time reporting for NAF and LN payroll for proper approval. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13058849

Qualifications

Who May Apply: Open to everyone residing on Okinawa, Japan. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/23/2026 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents in Okinawa, Japan. Legal US residents must possess a social security number and be citizens of a NATO country. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have a valid USFJ Operator's Permit. Must have experience in the use of personal computers, PC and/or Mac, with specifically MS Office products to include but not limited to Word, Excel, PowerPoint, Outlook, and Access as well as basic knowledge/skills with Adobe Illustrator and/or Photoshop as well as Acrobat. Professional working knowledge of the principles and practices of marketing, public relations, commercial sponsorship and advertising is required. Must possess clerical and excellent customer service skills in dealing with internal and external customers by phone or in person. Must have effective problem solving, good oral communication, and interpersonal skills. Must be able to read, write, and speak English. Must be physically able to frequently lift and carry objects weighing up to 35 pounds without assistance. Must satisfactorily complete a pre-employment drug test. Must be able to obtain a satisfactory Tier 1 Investigation.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

How to apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 09/23/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete. It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant . To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .