Social Worker (Program Coordinator) - HCHV Outreach Coordinator

Summary

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Duties

• VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU The Health Care for Homeless Veterans (HCHV) Outreach Coordinator provides community outreach throughout the Kansas City VA Medical Center catchment area, access to shelter services, rapid resolution strategies, and housing case management to Veterans who are experiencing or at imminent risk of homelessness. Duties include but are not limited to: Outreach & Engagement Conduct outreach across multi-county VA catchment area, including shelters, encampments, soup kitchens, and community sites. Build partnerships with CoC agencies, SSVF, street outreach teams, hospitals, law enforcement, VSOs, and community groups. Provide "In-reach" through staff meetings, consultative support, and maintaining updated outreach materials. Attend and support community awareness events (Point-in-Time Count, VA2K, Stand Down). Case Management & Housing Support Deliver weekly case management in shelters, streets, and homes for Veterans not enrolled in other housing programs. Utilize Housing First, Harm Reduction, and Trauma-Informed Care models. Assist with housing search, placement, and obtaining furniture/household items. Provide up to 90 days of post-housing stabilization case management. Clinical Assessment & Treatment Complete psychosocial assessments, develop treatment plans, and provide psychotherapy to homeless individuals, families, and groups. Incorporate complex causation in diagnosis and determine service priority for high-need Veterans. Document all care in CPRS and coordinate safe handoffs with providers. Assist Veterans with discharge upgrades, benefits claims, and legal resource referrals. Consults, Triage & Coordinated Entry Manage HCHV Walk-In Clinic and daily National Call Center for Homeless Veterans (NCCHV) consults. Complete Homeless Verification, Rapid Resolution techniques, acuity assessments, and eligibility enrollment for VA care. Enter data into HOMES and HMIS systems and complete referrals to housing, medical, mental health, and benefits services. Program Performance & Compliance Track performance measures, maintain statistical data, and support Joint Commission, CARF, VA, and Coordinated Entry requirements. Develop and evaluate effectiveness of outreach methods and propose system improvements. Additional Requirements Travel throughout catchment area; transport Veterans as needed. Maintain driver's license, complete driving physical, and hold BLS certification. Demonstrate customer service, safety compliance, infection control, and data security. Work Schedule: Monday - Friday, 8:00 AM to 4:30 pm Telework: Adhoc Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact [email protected], the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not Authorized

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to SW Licensure by State English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Social Worker (Program Coordinator), GS-12 (1) Experience and Education. One year of experience equivalent to the GS-11 grade 13 level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. (2) Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. [(3) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. (b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (e) Ability to provide training, orientation, and guidance within clinical practice Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: The work is primarily sedentary. Physical demands do not exceed those of a typical office setting. There may be some walking, standing, twisting, turning, sitting, pushing, bending, repetitive keyboarding, or carrying of light items.

Requirements

You must be a U.S. Citizen to apply for this job. Possess a valid, unrestricted Driver's License (DL). Have a safe driving record. Demonstrate that they are medically qualified to operate the appropriate motor vehicle safely. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. - Pre-employment physical required Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/21/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13056881. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.