Bowling Center Manager

Summary

This position is located in the Bowling Section of the Business Activities Branch, Morale, Welfare and Recreation (MWR) Department, Naval Air Station (NAS) Sigonella, Italy. The purpose of this position is to plan and carry out a comprehensive bowling program to meet the needs of eligible patrons.

Duties

• Personnel Management Supervises approximately six employees (Local Nationals and US) performing duties in beverage service, bowling equipment repair, retail sales, lane and shoe rental, customer service and cash handling. Performs supervisory duties which includes assigning work, defining priorities, selecting and recommending applicants for hire, instructing employees on both technical and administrative matters, evaluating performance, recommending pay adjustments and awards, providing or recommending training, approving and/or disapproving leave requests, initiating corrective actions, and recommending formal corrective/disciplinary actions as warranted. Supervises day-to-day operation of bowling program. Program Management The incumbent is responsible for the general management, administration and promotion of a 10 lane bowling center, snack bar including alcohol service, a slot/ amusement machine program and recreational bowling leagues, special events and programs. Plans, programs, promotes and executes a broad based bowling program comprised of special events, leagues, tournaments, open bowling, parties and other activities designed to maximize participation in accordance with CNIC program standards. Promotes events and programs by speaking to groups of people and using administrative resources to create and post advertising materials, as well as provide input for the monthly newsletter and a variety of print and digital media. Orders, receives and maintains appropriate levels of snack and beverage inventories to ensure that products are always in supply. Financial Management Develops and justifies annual budget for the bowling facility. Monitors budget execution. Analyzes financial statements, investigates variances and makes adjustments as necessary. Conducts and maintains inventory including bowling machine maintenance parts and snack bar resale items. Identifies sources and requests purchases for facility supplies, services and other expenses. Maintains records and is accountable for the overall profit and loss of all bowling center operations. Facility Management Schedules preventative maintenance of pinsetter equipment and all automated scoring and operational systems. Orders parts, supplies and equipment as required. Schedules annual lane certification to comply with America Bowling Congress (ABC) standards. Identifies facility and non-bowling equipment deficiencies and arranges for repair or maintenance actions. Performs other related duties as assigned.

Qualifications

Three (3) years of general experience, one (1) year of which was equivalent to at least GS-4/NF-2, OR a 4-year course of study leading to a bachelor's degree in any field OR a combination of required experience and education. General Experience is experience gained in an administrative responsible work that demonstrates the ability to analyze problems, identify significant factors, gather pertinent data and recognize solutions, plan and organize work, communicate effectively orally and in writing, leading or supervising others. Resumes must include information which demonstrates experience and knowledge, skills, and abilities (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSA's. A qualified candidate possesses the following: Knowledge of business management practices and methods to manage a small business or recreation facility Knowledge of equipment used in Bowling programs Knowledge of marketing techniques to include marketing strategies, customer trend analysis, price analysis and retail display Knowledge of beverage sales and procurement Knowledge of cost of goods and how it impacts revenues Knowledge of sanitation requirements and ability to obtain a food handler's certification Ability to develop and enforce various controls and methods to prevent inventory shortages and losses Knowledge of effective profit/loss accounting techniques and budget formation and execution Knowledge of personnel programs, training methodology and effective supervisory techniques Communication skills, both orally and in writing Supervisory or managerial skills and abilities to perform the full range of supervisory duties Skill in interpersonal relationships in guiding and controlling day-to-day work operations

Education

If you wish to use education as a substitution for experience, or a combination of education and experience, a copy of college transcripts, certificates or other acceptable evidence must be submitted when applying to receive credit.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13016325 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the first cut-off date, subsequent cut-off dates or by the closing date. Additional information on how to complete the online application process and submit your online application may be found on https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to [email protected] to ensure proper consideration is given.