Supervisory Program Analyst

Summary

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

• This Supervisory Program Analyst position is located at John F Kennedy International Airport (JFK), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Metrics management, management controls, local hiring, transportation security processes, administrative management and oversight, and other managerial duties impacting employees and managers in more than one organizational component, project, or program. You will report to the Assistant Federal Security Director - Mission Support (AFSD-MS), Deputy Federal Security Director (DFSD), or Federal Security Director (FSD). Duties include but are not limited to: Providing overall management and administrative support in accomplishing team objectives and serving as a first line supervisor over multiple units, projects, or programs within an airport. Monitoring and communicating the efficiency of airport operations through overseeing and managing the collection and analysis of performance metrics for specific programs. Providing support for the collection and analysis of ongoing and new performance measures to ensure consistency and overall clarity in reporting and application. Providing recommendations to the AFSD, DFSD, or FSD for the development, management, and improvement of complex programs and processes related to airport operations. Determining appropriate communication vehicles and processes to ensure critical information is reported in a timely manner to the appropriate airport leadership. Coordinating with other departments or divisions to implement plans and improvements. Performs program and work planning, execution and control, management improvement and control, and business management control. Preparing monthly, quarterly, and interim reports on metrics to monitor effectiveness of airport operations. Providing recommendations to set priorities among a number of pressing issues. Developing recommendation and implementing new or modified guidelines, work processes, and operations to maintain and improve the effectiveness, efficiency, and timeliness of processes and information dissemination. Applying experience and comprehensive knowledge to create new and innovative approached to managing and performing airport processes and programs. Serving as a liaison with Program Analysts at spoke airports, departments or divisions, and specializations to ensure comprehensive evaluations are conducted and completed within suitable timeframes to provide timely and complete advice and data management. Defining plans and organizing assigned resources (staff, budget, equipment, etc.) to accomplish objectives for the component(s) managed. Managing budget and deciding whether to request addition resources or reallocate resources among organizational components, projects, or programs. Identifying problem areas; developing and recommending new policies and procedures for resolution. Supervisory/Managerial duties include serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization. Supervisory/Managerial Trial Period Requirements: Unless previously completed, you must satisfactorily complete a one-year supervisory trial period to continue in this supervisory/managerial position.

Qualifications

To qualify for the SV-J Pay Band (equivalent to GS-14) you must have one year of specialized experience at the SV-I or GS-13 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: Leading others in utilizing principles, methods, and tools for developing and implementing program measures and metrics; Assessing highly complex program requirements and operations in order to recommend program improvements; and Analyzing information to identify problems, inconsistencies, or trends to improve the coordination of security services Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Requirements

You must possess U.S. Citizenship or be a U.S. National. You must complete a favorable Background Investigation (BI). Selective Service registration is required. Supervisory/Managerial Trial Period Requirements: Unless previously completed, you must satisfactorily complete a one-year supervisory trial period to continue in this supervisory/managerial position. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment. Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

How to apply

All of the following must be received in our office by 11:59 PM EST (Eastern Standard time) on the closing date of this announcement. If we do not receive all required information by the closing date, your application may not be considered. To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above. Your application must include: Resume Applicable supporting documents (see Required Documents Section) To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.