Probation Support Technician

Summary

Probation Support Technicians work directly with United States Probation Officers in the Pretrial and Post-conviction units.

Duties

• REPRESENTATIVE DUTIES: Assists in performing investigations of all types for the office and other districts. Researches, retrieves and verifies addresses, collateral requests, employment, education, treatment, credit reports and social history information. Receives and transfers files from other districts. Retrieves and verifies criminal history information. Enters data and uploads documents in probation/pretrial automated case tracking system (PACTS). Assists in completing pretrial collateral investigations. Processes incoming and outgoing correspondence. Answers and screens phone calls. Performs other duties as assigned.

Qualifications

REQUIRED QUALIFICATIONS: High school graduate or equivalent plus general experience in clerical, office, or other work that indicates the possession of, or the ability to acquire, the knowledge and skills needed to successfully perform the duties of this position. College education of at least 2 semesters may substitute for general experience. The successful applicant must: Possess good multi-tasking skills and have strong interpersonal/verbal communication skills, be a team-player and flexible in a changing environment, possess strong computer skills, utilizing word processing and database applications, maintain confidentiality, and practice good work ethics. Only the most qualified applicants in good standing will be considered for the position.

Requirements

Incumbent must clear a federal background investigation and financial check. Financial and background check outcomes must be favorable. Financial rating must be in good standing, devoid of late payments, bankruptcies and collections.

Education

High school graduate or equivalent.

How to apply

To be considered for this position, qualified applicants must submit a complete application packet which includes: Letter of Interest Chronological Resume Copy of high school diploma/GED or Official College Transcripts Copy of two most recent performance evaluations. AO 78, Application for Federal Judicial Branch Employment found at: https://www.nmpp.uscourts.gov/career-opportunities Any incomplete packet will result in disqualification. All application packets must be emailed in ONE PDF document only and sent to: [email protected]. Ron Travers Chief U.S. Probation Officer 333 Lomas Blvd. NW, Suite 170 Albuquerque, New Mexico 87102 Attn: Victoria Hilton-Eckhart Human Resources Specialist