SUPERVISORY IT SPECIALIST (CUSTSPT)

Summary

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA EX/OPNS PLANS & EX DIR (J-3/5/7) - OPNS DIV (J3) (ORG EX352).

Duties

• Serves as the principal technical authority for planning and integrating IT solutions to meet strategic and operational customer requirements.
• Provides expert technical guidance on the application of information security policies and practices during the development of operational plans.
• Prepares and presents cogent analyses and briefings advising leadership on how emerging technologies can be integrated into future operational plans.
• Analyzes systemic operational issues and develops long-range solutions and plans to minimize interruptions to customers.
• Serves on planning teams to translate operational and customer requirements into technical and design specifications for future systems and applications.
• Develops and coordinates operational orders and directives to transition new technologies and synchronize service interruptions across the enterprise.

Qualifications

In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail - Experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards. Customer Service - Developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs. Oral Communication - Briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience. Problem Solving - Identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions. Qualifying Experience: To qualify at the GG-14, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Applying a structured planning process to develop operational plans or directives; or leading planning teams to analyze courses of action; or analyzing complex technical and operational problems to develop solutions for senior leadership; or developing and interpreting IT policies and strategies for enterprise services Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for the qualifying experience at the GG-14 grade level.

How to apply

To apply for this position, you must provide a complete Application Package. See required documents below. Your Resume Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS. DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume? at USAJOBS A complete Assessment Questionnaire (if applicable) Other required supporting documents: (SEE THE SECTION OF THIS ANNOUNCEMENT ENTITLED "REQUIRED DOCUMENTS" FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED) Click 'Apply Online' to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire and upload required documents. Please ensure you click the Submit My Answers button to submit your application. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 09/08/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant.