Product Manager / Senior Product Manager

Summary

IT Specialist, Project Manager and Senior Project Manager position(s) are being filled through the Office of Personnel Management's delegated Direct Hire Authority, open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service. Under the provisions of the Direct Hire Authority, Veterans Preference and the "Rule of Many" do not apply.

Duties

• This announcement serves as public notice. Applications submitted be placed into a pool and will remain on file for selection as positions become available.
• Vacancies may be filled for up to 6 months after the closing date of this announcement.
• Positions filled with applications from this pool will be placed into positions where artificial intelligence duties occupy the majority of the work performed.

Qualifications

Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must provide sufficient experience and/or education, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying. To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Minimum Qualifications: Grade 14: To qualify at the GS-14 level, you must have specialized experience at or equivalent to the GS-13 level or above, which is in or related to the work of the position to be filled, that has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. Such experience should include: Experience in product management, including supporting Product Managers. Leadership, communication, and interpersonal skills, with the ability to mentor and guide product management teams, as well as prepare and deliver briefings, presentations, and reports tailored to executive audiences. Building and maintaining working relationships with senior leadership, understanding their priorities, addressing concerns, and incorporating feedback into product development processes. Verbal and written communication skills for interacting with stakeholders, team members, and senior leadership, including presenting information clearly. Ability to plan, organize, and manage multiple product resources. Familiarity with product management tools and methodologies. Experience in organizing product management meetings, training sessions, onsite events, and showcases. Problem-solving and decision-making capabilities, with the ability to build and drive consensus and alignment across teams. Understanding and the ability to drive the product of development processes from ideation to launch and post-launch evaluation. Supporting senior leadership in communicating the value and impact of product initiatives. Flexibility to adjust strategies and priorities in a dynamic environment. Ability to handle sensitive information with discretion and maintain professionalism in interactions with leadership. Ability to write user stories and acceptance criteria for product teams. Minimum Qualifications: Grade 15: To qualify at the GS-15 level, you must have specialized experience at or equivalent to the GS-14 level or above, which is in or related to the work of the position to be filled, that has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. Such experience should include: Proven experience in product management, including supporting senior leadership and Product Managers. Strong leadership, communication, and interpersonal skills, with the ability to motivate, mentor, and guide product management teams, as well as proficiency in preparing and delivering clear, concise briefings, presentations, and reports tailored to senior leadership, effectively distilling complex product information into key points relevant to leadership decision-making. Building and maintaining strong working relationships with senior leadership, understanding their priorities, addressing concerns, and incorporating feedback into product development processes. Excellent verbal and written communication skills for interacting with stakeholders, team members, and senior leadership, including presenting complex information clearly and persuasively. Proficiency in planning, organizing, and managing multiple product resources simultaneously. Familiarity with product management tools and methodologies. Experience in organizing large-scale product management meetings, training sessions, onsite events, and showcases. Strong problem-solving and decision-making capabilities, with the ability to build consensus and drive alignment across teams. Understanding and the ability to drive the product development processes from ideation to launch, implementation, and post-launch evaluation. Supporting senior leadership in driving organizational changes related to new products, services, or processes, including communicating the value and impact of product initiatives. Flexibility to adjust strategies and priorities in a dynamic environment. Ability to handle sensitive information with discretion and maintain a high level of professionalism in all interactions with leadership. Ability to write user stories and acceptance criteria for product teams. PLEASE NOTE: This specialized experience is REQUIRED and must be explicitly documented/described in your resume, or you will be disqualified from further consideration. Qualification standards and additional information for this position can be found here: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the cutoff date or the announcement closing date to receive consideration. The application process is as follows: To begin the application process, click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59PM (ET) on the cut-off date or announcement closing date. Announcement cutoff dates: 4/23/2026 4/30/2026 5/07/2026 5/14/2026 5/21/2026 5/28/2026 6/04/2026 6/11/2026 6/18/2026 6/25/2026 7/02/2026 7/09/2026 7/16/2026 7/23/2026 7/30/2026 8/6/2026 8/13/2026 8/20/2026 8/27/2026 9/3/2026 9/10/2026 9/17/2026 9/24/2026 10/1/2026 10/13/2026 You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://www.usajobs.gov/Help/how-to/application/status/. If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Careers at SSA at [email protected]. Individuals with disabilities may also call us via Federal Relay using the (voice) contact telephone provided. Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.