Technical Information Specialist

Summary

At Eielson AFB Library, we are a tight knit team working in a family like environment that is an integral part of the base community. We pride ourselves in taking care of our customers by providing fun and exciting opportunities for all age groups to enjoy and develop a thirst for knowledge. Continuous self-improvement and taking advantage of potential career advancements are encouraged for all employees. APPLICATIONS PULLED EVERY FRIDAY AT 8:00 AM UNTIL POSITION IS FILLED.

Duties

• Acquires, organizes, accesses, and disseminates information across a wide spectrum of subjects and fields. Manages the integrated library system (ILS), the CD-ROM Local Area Network (LAN), the computer lab, Internet access, the web page, and all network communications. Maintains the library operating systems and stand-alone computers to include software upgrades, data separation, equipment maintenance, database maintenance, systems backup, report generations, equipment modifications, replacements, etc. Develops automated procedures for preserving the integrity of the systems. Establishes timelines for all maintenance functions. Guides the continuing integration of information technology into operations and services. Plans, develops, implements, and evaluates stand-alone and networked electronic multimedia for library applications. Works with the supervisory librarian and librarian (reference) to analyze the library collection and services strategy, facilitating user access to new information sources and technologies. Assists the supervisory librarian in preparing a strategic plan for library technology, incorporating Air Force, MAJCOM, and base-level goals and coordinates technology plans with various agencies. Evaluates user requirements for data and for automated systems; conducts surveys and studies, analyzing ways to improve mission and education support. Serves as the library system administrator for the DSN host address and base LAN connectivity. Serves as the library system liaison for education and academic campus support. Prepares operating instructions for system equipment and library computer programs including courses of action to be taken when anticipated machine errors occur, control setups, emergency shutdown procedures, and procedures for rebooting the system. Participates in the planning and supervision of automation-related library taskings. Monitors the operation of automated programs and responds to problems by diagnosing and correcting errors. Provides on-the-job automation training for staff. Creates program scripts and macros as appropriate. Coordinates the disposal of obsolete inventory with proper documentation and authorization. Maintains current logs of operations, patron usage, vendor assistance calls, service visits, and system malfunctions. Schedules special operations and reports. Conducts an annual inventory of computer equipment and software. Installs passwords and issues staff authorization levels. Conducts customer computer literacy classes for the community. Works with librarian to provide library instruction activities and outreach services. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13034495

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/12/2027 Business Based Action, Outside Applicant Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Specialized experience that provided knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject matter field. Such experience must have been equivalent to that which would have been gained through a 4-year college curriculum. A 4-year degree in computer science or related field may be substituted. Ability to apply library methods and procedures in order to perform technical information systems management. Knowledge of computer operating systems, programming languages, and client/server networking environments is required. DOS, UNIX, Novell, Z39.50, TCP/IP protocol, CD-ROMs in network environments, LANs and WANs are highly recommended areas of expertise. Knowledge of library materials and collection development in relation to reference services. Internet experience and knowledge of web page development and Internet tools are desired. Work requires some physical exertion such as regular bending, crouching, stooping, stretching, reaching to move and correct computer equipment; and lifting of moderately heavy boxes of books or reports. Must possess skill in working with peers and with the public. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 02/12/2027 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status