Supervisory Loan Specialist (Commercial)

Summary

This position is located in the Small Business Administration, Herndon National Guaranty Purchase Center in Herndon, VA. The incumbent serves as a Supervisory Loan Specialist at the NGPC. The incumbent is responsible for management and direction of all SBA work conducted at such Center including, but not limited to: administrative operations, servicing, liquidation, purchasing, post-servicing (PSA) of SBA 7(a) and 504 loans as may be assigned by FPOO to that Center.

Duties

• As a/an Supervisory Loan Specialist (Commercial) at the GS- 1165-13, some of your typical work assignments may include: Serves with authority for planning, assigning, and reviewing work of employees; setting and adjusting short-term priorities to assure production and accuracy requirements are met; advising, counseling, and instructing employees on production and technical matters. Guides the work in assimilating changes in the production environment and the organization. Leads ongoing assignments to improve work processes and results. Challenges conventional wisdom as it relates to completion of assignments and projects and the attainment of Center goals. Serves as a role model and technical expert for employees. Provides guidance regarding the handling of particularly difficult or sensitive assignments. Guides and instructs employees with knowledge of new technical information relevant to the Center's work. Serves as technical expert and resource for the full range of liquidation activities and procedures associated with SBA serviced liquidations. The incumbent also has authority to identify training needs and recommend training opportunities; evaluate and rate performance; routinely approve leave; and sign time and attendance sheets. Provides supervision over and necessary guidance, oversight, training, of all such purchase and liquidation activities. Maintains close working relationship with representatives of the participant lender to ensure that all available alternatives are explored. Coordinates with lender and others to maximize recover to the Agency and minimize loss to the obligor(s).

Qualifications

GS-13: One year of specialized experience, equivalent to the GS-12 grade level in the Federal service, obtained in either the private or public sector: analysis of obligor's financial statements and the earning potential of a variety of business enterprises to make recommendations for residential and commercial/business loan applications or servicing, collections and/or liquidation actions; a thorough working knowledge of a variety of collateral, business types, loan program and general economic conditions; leading a team or managing an office of loan officers/specialists in business/residential loan programs including but not limited to servicing, collections and/or loan liquidation. These qualifications must be clearly referenced in your resume. If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Loan Specialist Series 1165 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above. All qualification requirements must be met by 11:59 pm (Eastern Time) on 09/07/2026.

Education

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.

How to apply

Please follow all instructions carefully. Errors or omissions will affect your rating. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience your rating may be adjusted to more accurately reflect your abilities. Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: 1. To begin the application process, click the Apply Online button. 2. Answer the questions presented in the application and attach all necessary supporting documentation. 3. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date. 4. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. 5. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements 6. Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account. To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov/ All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/