Morale Welfare and Recreation Director

Summary

This position is assigned to U.S. Naval Support Facility, Diego Garcia. Incumbent oversees and administers Morale, Welfare and Recreation (MWR) services; including dining, retail sales, entertainment, recreation, sports, and physical fitness programs. The incumbent serves as the Funds Custodian, who controls and expends the funds for the MWR Programs. ***ACCESS TO MEDICAL AND DENTAL CARE IN DIEGO GARCIA IS EXTREMELY LIMITED. Please see Additional Information section below.***

Duties

• In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience. Duties include but are not limited to: Develops management plans and directives concerning planning, scheduling and coordinating all major food & beverage, leisure, recreational, resale activities, administration, operation, and utilization of Non-Appropriated Fund Instrumentality (NAFI) assets and facilities associated with the installation which include the following major divisions: Food & Beverage Division, Recreation Service Division, Picnic & Recreation Areas, Resale & Programs Division, and MWR Support Services Division. Performs and directs periodic or scheduled surveys, audits, reviews, and inspections to determine overall MWR operational conditions and requirements. Evaluates overall MWR management objectives, identifies most economical and efficient management practices and prepares directives, guides, and other procedural releases for application by lower grade management personnel and contractors in the administrative control and implementation of current and additional food & beverage, recreational activities and lodging services. Acts as overall area coordinator for all Department of War (DoW)/United Service Organizations entertainment groups and off island entertainment performing or transiting Diego Garcia. Maintains direct contact with the Entertainment Coordinator, Armed Forces Professional Entertainment Office, and monitors and ensures appropriate hospitality support (e.g., local air/ground transportation, billeting, feeding, relaxation between performances or flight schedules and other technical requirements). Provides leadership and serves as the NAVSUPPFAC representative and spokesperson for MWR management. Serves as a member of the various installation club and recreation advisory groups. Attends conferences to acquire and present information concerning trends and techniques in food & beverage, recreation operations. Develops guidelines, procedures and instructions, within the framework of Navy policies, governing the management functions related to providing required food & beverage, recreational services, and maintenance and repair of MWR and facilities or related equipment, cost reporting, and other major activities. Advises and makes recommendations for major renovations, acquisition of new facilities and equipment, and new approaches in the key areas of procurement, financial management, organization and staffing. Functions as Senior Performance Assessment Reviewer (SPAR) for the BOS Contract for MWR operations. Serves as the Non-Appropriated Fund (NAF) Contracting Liaison Officer for the department and ensures satisfactory completion of contract specifications. Develops a Quality Assurance Plan that enables monitoring of the BOS Contractor's compliance for the effective operation of MWR and programs. Ensures in coordination with Public Works, Diego Garcia that the Navy's interests are protected and that established standards of conduct are rigorously enforced to eliminate potential problems that could bring discredit to the Navy. Directs work to be accomplished for up to eight (8) civilians including Offshore Philippines General Schedule Employees (OG) to include (1) OG-11 (GSE11), (1) OG10 (GSE10), (2) OG09 (GSE09), (3) OG08 (GSE08) and (1) OG07 (GS07) equivalent in positions in the areas of Recreation, Finance, Accounting, Budget/Audit, Contracts/Procurement/Purchasing, Payroll, Personnel, Administrative/Clerical, Data Processing, and Performance Assessment Representatives. Monitors and evaluates the following key BOS Contractor Managers: MWR Director, Clubs Manager, Recreation Services Manager, Marina Manager and Resource Manager plus approximately 150 personnel performing MWR functions under the contract. Exercises full authority for organizational staffing decisions, including selecting candidates for vacancies, directing promotions, and approving reassignments or organizational restructures. Identifies staff training and developmental needs, ensuring personnel receive the necessary technical and professional training to maintain high-quality program delivery. Promotes employee relations by resolving informal complaints, mediating grievances, addressing potential disciplinary or performance issues in a timely manner, and executing appropriate corrective actions as necessary. Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understand and adhere to the policy; and ensures treatment of all staff is fair and equitable.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess the following: At least five years of progressively responsible experience as a key administrator or staff supervisor managing comprehensive Morale, Welfare, and Recreation (MWR) programs for Navy or other military branches. A qualified candidate possesses the following: Knowledge of the principles, methods, and techniques of business and public administration. Knowledge of CNIC's organizational structure, function, mission, and policy decisions affecting the organization. Knowledge of MWR mission, vision, and functions, including the goals, principles, and techniques required for program delivery. Knowledge of pertinent DoW and Navy regulations, instructions, and policies pertaining to MWR Programs. Knowledge of APF/UFM and NAF financial management, including budgeting, financial execution, cost analysis, and business planning. Knowledge of general business principles for NAF, including profitability, financial reporting, internal controls, auditing, purchasing for capital improvements and renovations. Knowledge of NAF construction and facility management policies, including project submission requirements, funding limitations and the administrative procedures for overseeing major maintenance and capital improvement initiatives. Knowledge of Navy APF and NAF contract administration. Knowledge of CNIC's EEO policy and procedures. Skill in the use of SAP financial management system. Skill in providing oversight and strategic direction for a diverse range of MWR functional areas and programs. Skill in the use of Microsoft Office Programs (e.g., Word, Excel, PowerPoint, Outlook, Teams, SharePoint). Skill in resource planning and the oversight management of varied MWR functions to ensure best use of resources. Skill in negotiating sufficient to resolve major program issues and operational requirements with personnel inside and outside the Navy, foreign armed service personnel, third country nationals, civilian contractors, community organizations, and patrons. Skill in conflict resolution. Ability to apply analytical and evaluative methods to identify needs, trends, and performance measures. Ability to establish realistic long and short-term goals and objectives, set achievable deadlines and react quickly to changing priorities Ability to perform the full range of supervisory and managerial duties, including monitoring performance and ensuring internal control procedures are operative. Ability to plan, schedule, and supervise work to achieve the most efficient utilization of facilities, employees, and equipment. Ability to communicate effectively, both orally and in writing, including the interpretation of complex instructions and directives. Ability to persuade, motivate, and deal diplomatically but firmly with senior officials, often in an adversarial environment. Ability to develop and effectively deliver presentations or briefings. Ability to prepare documents to enable contract payment.

Education

This position does not have a positive education requirement.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document. The complete application package must be submitted by 11:59 PM (EST) on 09/18/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13052546 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status