ASSISTANT MANAGER (PF CHANG's)

Summary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the PF Chang's at Tyndall AFB, FL.

Duties

• Reports directly to the General Manager of the franchise restaurant. Ensure all food and beverages meet AF and franchise standards in taste, temperature, freshness, and appearance while adhering to AF and franchise programs and policies. Directly manage and coordinate subordinate personnel and food service activities of the restaurant. Keep all team members current on ongoing/upcoming promotions, business trends, and safety issues, and assists in any area needed to maintain a smoothly flowing restaurant/facility. Evaluates personnel's performance and provide feedback to keep them motivated and productive. Ensure that all health and safety standards are adhered to, and an appropriate work environment is maintained. Estimate food and beverage costs and ensure those costs are maintained within established parameters. Purchase and maintain and inventory supplies, equipment, food and beverages at a level that meets current business trends. Ensure supplies are used efficiently with minimal waste. Conduct inventories and estimate food and beverage costs based on historical data and market trends. Strict adherence to policies in customer service. Investigate and resolve food and beverage quality and service complaints. Implement, monitor, review, and evaluate menu items, food production, and food service. Supervise cleaning and maintenance of equipment and arranges for repair and other service as needed. Daily receipts are deposited correctly and cash banks are maintained and balanced daily. Properly handle emergencies or unusual occurrences and report them the General Manager. Provide guidance and direction to subordinates. Recognize potential problems and applies timely and effective remedies to ensure operational and financial stability. Arranges for equipment repairs and other services. Applies EEO concepts and security directives. Timely communicates ideas, contributions, trends and occurrences to other subordinate supervisors, other franchise locations and HQ AFSVC. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13054532

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/16/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: General Experience: Experience that shows progressively responsible administrative, professional, technical or other work which has provided a general knowledge of management principles and practices, OR progressively responsible experience in the functions managed by a manager of a full service restaurant. Specialized Experience: In addition to general experience, applicant must have specialized experience gained in the operation or management of a government, institutional or civilian restaurant. Preferred Experience: Experience working in a management role with a name brand casual dining restaurant is preferred. Professional certification and/or accreditation in hospitality professional management areas is highly desirable. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

How to apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 09/16/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status