Concessions Management Specialist

Summary

You will serve as a Concessions Management Specialist with National Park Service, Mount Rainer National Park. The purpose of this position is to perform analytical and operational work in support of the Commercial Services Program.

Duties

• Some of the major duties you will perform include but are not limited to the following: Review and/or analyze information related to concessioner operations, including operations costs, revenues, and fulfillment of contractual financial obligations. Prepare reports, permits, fact sheets or other documents in accordance with required procedures and formats. Work with the Finance Office to prepare Bills of Collection and utility reimbursements are processed and reconciled. Review Commercial Use Authorization and Special Use Permit applications. Participate in meetings with commercial operators, interdisciplinary resource teams, etc to assure activities are within compliance of NEPA/NHPA. Duties will be developmental in nature when filled below the full performance level.

Qualifications

All qualifications must be met by the closing date of this announcement - 09/11/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. To qualify for this position at the GS-07 grade level: Experience: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-05 level in the Federal service (obtained in either the public or private sectors). Specialized experience includes two or more of the following: Participating in the oversight and management of commercial visitor services (concessions, commercial use authorizations, leases); Communicating information to internal and external stakeholders about program processes and requirements; Responding orally to inquiries regarding the agency's activities, mission and goals; Participate in the development and management of program budgets and assisting in the obligation of funds and expenditures; Providing customer service support to the general public for routine matters related to sales, real estate, visitor orientation or similar. You must include hours per week worked. -OR- Education: Successful completion of at least one full academic year of graduate education in a related field such as business administration, finance, accounting, park and recreation management or other closely related subjects (one year of full-time graduate education is defined as 18 semester hours).. You must include transcripts. -OR- Combination of Education and Experience: Successful combination of experience and graduate education as described above. To combine experience and education, first take the number of months of qualifying, fulltime work experience and divide by 12. Multiply the resulting decimal by 100. Then take the number of graduate credits completed and divide by 18. Multiply the resulting decimal by 100. Add the percentages together. The total must equal at least 100 percent to qualify. NOTE: Only graduate level education is creditable when combining. You must include hours per week and transcripts. -OR- Superior Academic Achievement (SAA): Successfully completed a bachelor's degree in a directly related field AND meet one of the following: (1) Class Standing: rank in the upper 3rd of the graduating class in the college, university, or major subdivision, based on the completed courses; OR (2) Grade-Point Average (GPA): earn a GPA of (a) 3.0 or higher out of a possible 4.0 ("B" or better) based on 4 years of education, or based on courses completed during the final 2 years of the curriculum -or- (b) 3.5 or higher out of a possible 4.0 ("B" or better) based on the average of the required courses completed in the major field, or the required courses completed during the final two years. Note: GPA will be rounded to the one decimal place, for example, 2.95 = 3.0, 2.94 = 2.9; OR (3) Membership in a National Scholastic Honor Society. To qualify for this position at the GS-09 grade level: Experience: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-07 level in the Federal service (obtained in either the public or private sectors). Specialized experience includes at least two or more of the following: assisting in the development and management of program budgets and assisting in the obligation of funds and expenditures; Analyzing and evaluating at least one of the following areas: procurement of supplies/services; contract management; implementation of real estate advertising and marketing activities; monitoring program performance measures; implementation of data accuracy strategies; and/or preparing Commercial Services Program reports. You must include hours per week worked. - OR - Education: Successful completion of a master's or equivalent graduate degree or at least two full academic years of progressively higher-level graduate education leading to such a degree (two years of graduate education is defined as 36 semester hours) or LL.B. or J.D., if related. The degree is in related field such as business administration, finance, accounting, park and recreation management or other closely related subjects. You must include transcripts. -OR- Combination of Education and Experience: Successful completion of a combination of graduate education and experience as described above. To combine education and experience, first take the number of semester hours or equivalent earned towards a graduate degree, in excess of 18 semester hours, and divide by 18 semester hours or equivalent. Then, take the number of months of experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. NOTE: Only progressive graduate education beyond the first year is credible when combining. You must include hours per week and transcripts. To qualify for this position at the GS-11 grade level: Experience: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-09 level in the Federal service (obtained in either the public or private sectors). Specialized experience includes at least two or more of the following: Assisting in the development and management of program budgets and assisting in the obligation of funds and expenditures; Analyzing and evaluating at least one of the following areas: procurement of supplies/services; contract management; implementation of real estate advertising and marketing activities; monitoring program performance measures; implementation of data accuracy strategies; and/or preparing Commercial Services Program reports. You must include hours per week worked. -OR- Education: Successful completion of a Ph.D. or equivalent doctoral degree or of at least three full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Education must be in a related field such as, business administration, finance, accounting, park and recreation management or other closely related subjects. You must include transcripts. -OR- Combination of Education and Experience: An appropriate combination of specialized experience and education (beyond what is required for a master's degree, i.e., more than 36 semester hours leading to a Ph.D.). Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Requirements

Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. Must possess and maintain a valid driver's license throughout employment. You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided. You are required to complete training, obtain and maintain a government credit card with travel and purchase authority. A financial disclosure report will be required within 30 days of appointment. As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the 09/11/2026-unless otherwise stated in this vacancy announcement to receive consideration. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. The application process is as follows: Click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13051837 Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status, visit https://help.usajobs.gov/how-to/application/status.