Store Support Assistant

Summary

Store Support Assistant is located within a Defense Commissary Agency (DeCA) commissary. This is a dual-purpose position; performing administrative duties approximately 60% of the time, and performs the duties of a Store Associate approximately 40% of the time. The incumbent works independently or as part of a team and may be rotated throughout the store, performing duties in assigned departments as needed.

Duties

• Administrative support: prepare correspondence, maintain files, answer phones, handle payroll and DTS tasks. Personnel processing: assist with RPAs, in-process new hires, coordinate with HR. Workers' compensation and benefits support: review forms, maintain COP logs, provide basic benefits info. Supply and property management: track equipment, place supply orders, support inventories, prepare reports. Store operations: cashiering, stocking, merchandising, inventory control, curbside pickup. Customer service and contractor monitoring. Support store safety, sanitation, and security procedures. Read the entire announcement before starting the application process.

Qualifications

You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, superior academic achievement, or a combination of experience and education to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information. Experience: One (1) year of demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management; and developments in commercial retail food store items, equipment, and practices (specialized experience) equivalent to at least the GS-4 grade level. Experience can be under other Federal service pay systems, private sector, or military. Examples of qualifying experience include: Performed payroll, DTS, correspondence, filing, and personnel support tasks. Maintained supply and property records and processed procurement and disposition actions. Conduct inventories, corrected supply data errors, and placed online supply orders. Supported store operations through cashiering, stocking, merchandising, and customer service. Safety, sanitation, and security procedures while operating office and store equipment. OR Education: Four (4) years of education above high school can also be used to qualify in lieu of specialized experience. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. OR Combination of experience and education. To calculate the combination, divide your total months of experience by 12, then divide your graduate level semester hours by the number of credit hours that the school attended has determined to represent 1 year of full-time study or 18 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Additional Requirements that must be met by the closing date: Physical requirements: (1) Stand, stoop, kneel, bend and climb for prolonged periods. (2) Frequent lifting, pushing, pulling, carrying, and handling of commissary products weighing up to forty (40) pounds without assistance; heavier products are moved with assistance from other workers or by using material-handling equipment. (3) Operates a variety of office equipment as well as store floor equipment. You will attest to your ability to perform these physical requirements in the Questionnaire. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: Clerical and Administrative Customer Service Personnel and Payroll Store Operations Supply Overtime: Occasional Fair Labor Standards Act (FLSA): Nonexempt Bargaining Unit Status: Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Work environment: irregular tours of duty to include weekends and/or holidays. Recruitment/Relocation Incentives Offered: No Telework eligible: No Remote work eligible: No

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts and/or other documentation to support your educational claims. Transcripts. REQUIRED when using education to meet qualifications or when education is required. Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses. Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable. When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.

How to apply

Your complete application package must be received by 11:59 PM ET on 09/08/2026. You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time. To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process. You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses. As required by 5 C.F.R. § 302.106., DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194).