Registered Nurse - Nurse Manager - Primary/Specialty Care

Summary

The VA Greater Los Angeles Healthcare System (GLAHCS), West Los Angeles facility, is seeking a highly skilled and experienced Registered Nurse (RN) to serve as Nurse Manager for Primary/Specialty Clinics. The Nurse Manager provides clinical and administrative leadership, oversees patient care delivery, coordinates care across the continuum, collaborates with interdisciplinary teams, and leads innovative process improvement initiatives to improve patient outcomes.

Duties

• Major duties and responsibilities include, but are not limited to: Serves as the first-line supervisory authority with responsibility and accountability for the operations of assigned Primary/Specialty Care units. Provides coverage and leadership support for other Nurse Managers within Primary/Specialty Care as needed. Directs and supervises staff orientation, training, competency development, professional growth, and individual performance evaluations. Functions as a role model, educator, practitioner, and supervisor while providing effective leadership to nursing staff and the interdisciplinary team. Collaborates with interdisciplinary team members to remove barriers to care and improve patient outcomes. Leads the implementation and evaluation of evidence-based practices, innovative programs, and process improvement initiatives. Promotes accountability for the delivery of safe, high-quality, culturally competent, and cost-effective patient care. Applies ethical principles, sound judgment, and accountability in decisions affecting patients, staff, programs, and organizational operations. Develops collaborative relationships across the continuum of care through effective communication, active listening, engagement, and emotional intelligence. Contributes to the development and evaluation of care delivery models that promote evidence-based, accessible, affordable, and equitable patient care. Aligns nursing and clinical objectives with organizational strategic priorities and participates in strategic planning and implementation. Ensures compliance with regulatory and accreditation standards, VA Directives, policies, procedures, and standard operating procedures (SOPs). Promotes an inclusive and supportive work environment that values diversity and advances the organization's mission, vision, and strategic goals. Provides constructive feedback, coaching, mentoring, and knowledge sharing to support staff performance and professional development. Fosters a safe and supportive environment conducive to the development of nurses and other healthcare professionals. Provides the professional nursing perspective during interdisciplinary discussions, decision-making, and patient care planning. Partners with clinical and administrative leaders to implement change and achieve optimal patient, staff, and organizational outcomes. Evaluates the effectiveness and outcomes of evidence-based decisions, interventions, and practice changes for individuals, groups, and populations. Demonstrates responsibility and accountability for broad, complex, and measurable outcomes at the program or service level. Participates in professional organizations and activities that enhance nursing leadership, professional development, and career growth. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday, 7:30am -4:00pm Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Qualifications

Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) Preferred Experience: Bachelor's or Master's degree in Nursing. Current BLS/Provider certification from the American Heart Association (Healthcare Provider) or Military Training Network (MTN). Minimum 3 years of successful nursing leadership experience (Nurse Manager, Assistant Nurse Manager.) Excellent interpersonal skills with the ability to work independently and collaboratively across multiple services and disciplines. Proven ability to facilitate group problem-solving and sound decision-making. Proficient in Microsoft Word, PowerPoint, Excel, Power BI, Data/Key metrics interpretation Excellent organizational, communication, writing, and time-management skills with the ability to work independently with minimal supervision. ANCC Certification related to field Demonstrate ability to accurately implement Standard Operating Procedure (SOP), interpret policies and VA directives Expertise providing guidance and education to nursing staff and other services NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/13054817. Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required. Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex. An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required. Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a *related field with a BSN and no additional professional nursing experience. Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience. Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting. MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III. *Note: Foreign education programs/degrees are not creditable as related degrees. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: This position is primarily performed in an office and/or administrative setting. The position may require long periods of sitting through meetings and/or at the computer. Work requires lifting less than 15-lbs such as books, supplies, and reports. The incumbent must be mature, flexible, sensible individuals capable of working effectively in stressful situations, able to shift priorities based on patient, staff and/or facility needs. This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. The incumbent must be able to work alone, in groups, and at times in close proximity to staff when providing instructions.

Requirements

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.

How to apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/11/2026 to receive consideration. To preview the questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13054817. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.